2017 Lincoln MKC driver assistance & safety tech problems

Related recalls

• Recall 25V572000Sep 3, 20251,456,417 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

  Risk: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

  Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.

What owners say

1. Filed Jul 6, 202636,000 miMODriver Assistance & Safety Tech

   Contact owns a 2017 Lincoln MKC. The contact stated that reversing at an undisclosed speed, the rear cross traffic warning system of the vehicle was inoperable. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of failure. The failure mileage was approximately 36,000.

   NHTSA complaint #11748562 · source
2. Filed May 26, 2026TXDriver Assistance & Safety Tech

   The contact owns a 2017 Lincoln MKC. The contact received a second notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention) stating that the part was currently available for the recall repair. The vehicle was taken to the dealer, who informed the contact that the rearview camera needed to be replaced; however, the part was not yet available and had been ordered. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…

   NHTSA complaint #11740099 · source
3. Filed Apr 13, 202631,000 miMIDriver Assistance & Safety Tech

   The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the back over prevention camera displayed a black screen. The dealer was contacted and confirmed that the part for the recall repair was…

   NHTSA complaint #11730743 · source
4. Filed Apr 9, 2026MIDriver Assistance & Safety Tech

   The contact owns a 2017 Lincoln MKC. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image failed to function properly, and the image was blurry. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer…

   NHTSA complaint #11730151 · source
5. Filed Apr 6, 202676,000 miFLDriver Assistance & Safety Tech

   The contact owns a 2017 Lincoln MKC. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image was blurry. Occasionally, the message "Camera Not Available" was displayed. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer sent a technician to the residence to diagnose the…

   NHTSA complaint #11729436 · source
6. Filed Apr 1, 2026ALDriver Assistance & Safety Tech

   The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted on several occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

   NHTSA complaint #11728522 · source
7. Filed Apr 1, 202675,000 miNEDriver Assistance & Safety Tech

   The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifted into reverse(R), the image was distorted, and the audible alert system failed to notify the driver of an object or a person behind the vehicle.…

   NHTSA complaint #11728438 · source
8. Filed Mar 26, 202676,000 miMIDriver Assistance & Safety Tech

   The contact owns a 2017 Lincoln MKC. The contact stated that while attempting to reverse(R), the rearview camera became inoperable. The rearview camera failed to function properly, and the screen was blank. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the…

   NHTSA complaint #11727224 · source
9. Filed Feb 19, 2026OHDriver Assistance & Safety Tech

   The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

   NHTSA complaint #11719194 · source
10. Filed Feb 17, 2026OKDriver Assistance & Safety Tech

    See attached document for complaint. Joe Cooper Lincoln replaced our car's faulty backup camera on August 22, 2025, as documented in the attached copy. A few days later we received an email from Carfax saying that there was a recall for this defect. It did not seem fair to pay $566.91 for the repair since there was a recall. Joe Cooper Lincoln confirmed awareness of the recall but had not yet received the official notice from Lincoln. After a couple visits with Joe Cooper…

    NHTSA complaint #11718570 · source
11. Filed Jan 5, 2026INDriver Assistance & Safety Tech

    The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not available. The dealer was not contacted regarding the unrepaired recall. The manufacturer was not contacted regarding the unrepaired recall. The contact had not experienced a failure.

    NHTSA complaint #11708775 · source
12. Filed Nov 3, 202580,000 miMODriver Assistance & Safety TechElectrical SystemEngine

    The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (ENGINE) and 25V572000 (BACK OVER PREVENTION). However, the parts to do the recall repair were not yet available. The contact stated that while the vehicle started, the interior lights and lights on the instrument panel failed to function as intended. No warning lights were illuminated. The vehicle was taken to an independent mechanic who determined that the failure was…

    NHTSA complaint #11697219 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology