2023 Mack Granite (gr) problems, complaints & recalls

2023 Mack Granite (gr) recalls (8)

• Recall 25V666000Oct 6, 202515,841 vehicles
  SEAT BELTS:FRONT:ANCHORAGE

  Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

  Risk: An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.

  Remedy: Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 13, 2025.

• Recall 24V792000Oct 23, 202459,338 vehicles
  ELECTRICAL SYSTEM:SOFTWARE · SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

  Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

  Risk: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.

  Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.

• Recall 24V773000Oct 18, 202449 vehicles
  TIRES

  Mack Trucks, Inc. (Mack) is recalling certain 2019-2025 GR and 2018 GU Granite vehicles equipped with non-DOT tested tires. The tires may not have been DOT tested and confirmed to be sufficient for the vehicles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 119, "New Pneumatic Tires - Other Than Passenger Cars."

  Risk: Insufficient tires can fail, increasing the risk of a crash.

  Remedy: Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed November 6, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0471.

• Recall 24V122000Feb 19, 202410 vehicles
  SERVICE BRAKES, AIR

  Mack Trucks, Inc. (Mack) is recalling certain 2022-2024 Granite vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

  Risk: Insufficient air volume can reduce braking performance and increase the risk of a crash.

  Remedy: Dealers will add additional air tank volume, free of charge. Owner notification letters were mailed March 14, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0458.

• Recall 23V792000Nov 22, 2023650 vehicles
  VEHICLE SPEED CONTROL

  Mack Trucks, Inc. (Mack) is recalling certain 2023-2024 GR, AN, LR, and Terrapro vehicles. The engine may not return to idle within 2 seconds if the accelerator pedal position sensor becomes disconnected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 124, "Accelerator Control Systems."

  Risk: An engine that does not return to idle quickly enough can cause a loss of vehicle control, increasing the risk of a crash.

  Remedy: Mack will replace the throttle pedal and update the vehicle software, free of charge. Owner letters were mailed February 27, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0455.

• Recall 23V600000Aug 25, 202327,418 vehicles
  EXTERIOR LIGHTING:TURN SIGNAL

  Mack Trucks, Inc. (Mack) is recalling certain 2015-2023 GU and GR vehicles. The turn signals may be positioned incorrectly, reducing their visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

  Risk: Low turn signal visibility may not alert other drivers to a turning vehicle, increasing the risk of a crash.

  Remedy: Dealers will add additional turn signal lighting, free of charge. Owner letters were mailed September 25, 2024. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0448.

• Recall 23V143000Mar 3, 202317 vehicles
  STEERING:CRITICAL FASTENERS

  Mack Trucks, Inc. (Mack) is recalling certain 2023 Granite (GR) vehicles. The front-drive steer axle fasteners may not have been tightened sufficiently and could come loose, resulting in a complete separation of the axle assembly joints.

  Risk: Steer axle assembly separation can result in a loss of vehicle control, increasing the risk of a crash.

  Remedy: Dealers will replace and tighten the axle fasteners, as necessary, free of charge. Owner notification letters were mailed March 20, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0441.

• Recall 22V295000May 3, 202214 vehicles
  SERVICE BRAKES, AIR

  Mack Trucks, Inc. (Mack) is recalling certain 2022 Granite trucks. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

  Risk: Insufficient air volume can reduce braking performance and increase the risk of a crash.

  Remedy: Dealers will install new air tanks, free of charge. Owner notification letters were mailed on May 31, 2022. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SCC 0435.

Recent 2023 Mack Granite (gr) complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Jul 24, 202311,443 miMDFuel, Hybrid & EV Propulsion

   The contact owns a 2023 Mack Granite. The contact stated that while driving at an undisclosed speed, the secondary fuel filter detached, and the vehicle stalled. The vehicle was taken to an independent mechanic, where the vehicle was repaired. The fuel filter was replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 11,443.

   NHTSA complaint #11534035 · source

Compare the 2023 Mack Granite (gr) with another vehicle →

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology