2024 Mack Pinnacle (pi/pn) problems, complaints & recalls

2024 Mack Pinnacle (pi/pn) recalls (5)

• Recall 25V026000Jan 21, 202521 vehicles
  SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK

  Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Pinnacle (PI/PN) trucks. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

  Risk: Insufficient air volume can reduce braking performance and increase the risk of a crash.

  Remedy: Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed February 10, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0473.

• Recall 24V792000Oct 23, 202459,338 vehicles
  ELECTRICAL SYSTEM:SOFTWARE · SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

  Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

  Risk: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.

  Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.

• Recall 24V567000Jul 30, 2024242 vehicles
  SEAT BELTS:CRITICAL FASTENERS · SEATS:CRITICAL FASTENERS

  Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Anthem, Granite, and Pinnacle vehicles equipped with RollTek driver's seat assemblies. The seat pedestal and seat belt attachment may have been improperly tightened.

  Risk: An improperly tightened seat pedestal and seat belt attachment may not restrain the occupant as intended, increasing their risk of injury during a crash.

  Remedy: Dealers will replace and tighten the seat pedestal and seat belt attachment bolts, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0469.

• Recall 23V899000Dec 26, 2023284 vehicles
  STEERING

  Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem, Pinnacle, and Terrapro vehicles. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.

  Risk: A loss of steering control increases the risk of a crash.

  Remedy: Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0457.

• Recall 23V691000Oct 13, 202313 vehicles
  ELECTRONIC STABILITY CONTROL (ESC)

  Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem and Pinnacle vehicles. A software programming error may cause the electronic stability control (ESC) to be inoperative.

  Risk: Driving with an inoperative electronic stability control system can increase the risk of a crash.

  Remedy: Dealers will reprogram the control unit software, free of charge. Owner notification letters are expected to be mailed December 3, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0450.

Recent 2024 Mack Pinnacle (pi/pn) complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

No narrative complaints on file.

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology