Recall 23V899000: 2024 Mack Anthem (an), 2024 Mack Pinnacle (pi/pn), 2024 Mack Terrapro (te)
Updated from NHTSA data · How we count
- Report date
- Dec 26, 2023
- Vehicles affected
- 284
- Models
- 3
- Initiated by
- Manufacturer
The problem
Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem, Pinnacle, and Terrapro vehicles. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.
The risk
A loss of steering control increases the risk of a crash.
The fix
Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0457.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Details
- NHTSA campaign
- 23V899000
- Manufacturer campaign
- SC0457
- Manufacturer
- Mack Trucks, Inc.
- Owner letters
- Feb 9, 2024
- Components
- Steering (Steering)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology