2025 Mack Pioneer PR (4) problems, complaints & recalls
Updated from NHTSA data · How we count
No owner complaints are on file for the 2025 Mack Pioneer PR (4) yet. There are 12 recalls for this model year.
- Complaints
- 0
- Recalls
- 12
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Median mileage
- — at time of problem
Safety warning: at least one recall for this vehicle tells owners not to drive it until it is repaired. Check your VIN at nhtsa.gov/recalls.
Key facts
- The 2025 Mack Pioneer PR (4) has 12 recalls on file, including at least one “do not drive” warning.
2025 Mack Pioneer PR (4) recalls (12)
- STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL · STRUCTURE:EXTERIOR TRIM
Mack Trucks, Inc. (Mack) is recalling certain 2026-2027 Anthem AN (4) and 2025-2027 Pioneer PR (4) vehicles. The intake and grille bezels may detach from the vehicle.
Risk: A detached bezel can become a road hazard for other vehicles, increasing the risk of a crash.
Remedy: Dealers will inspect, replace the intake and grille bezels, and install cable ties as necessary, free of charge. Owner notification letters are expected to be mailed November 30, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0501. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on October 8, 2026.
- SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-2027 Anthem (4) vehicles. The rear brake modulators may have unprotected electrical connectors that can short circuit and lead to a loss of the anti-lock brake system (ABS) and electronic stability control (ESC).
Risk: A loss of anti-lock brakes and electronic stability control increases the risk of a crash or injury.
Remedy: Dealers will inspect the rear brake modulator electrical connectors, install a protective cover, and replace the rear brake modulators, as necessary, free of charge. Owner notification letters were mailed June 8, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0494. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 30, 2026.
- EXTERIOR LIGHTING:TURN SIGNAL
Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2027 Anthem (4) trailers. The trailer turn signals may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Turn signals that do not function properly may fail to indicate the driver's intention to change vehicle direction, increasing the risk of a crash.
Remedy: Dealers will update the turn signal indicator software, free of charge. Owner notification letters were mailed May 7, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0493. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov April 1, 2026.
- EQUIPMENT:MECHANICAL
Mack Trucks, Inc. (Mack) is recalling certain 2025-2026 Pioneer vehicles. The load lock clamps, located on the back of the cab, may loosen and cause the load lock bars to become unsecured.
Risk: A loose or unsecured load lock bar can result in a loss of cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Dealers will replace the load lock clamps, free of charge. Owner notification letters were mailed December 18, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0489. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 27, 2025.
- EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
Mack Trucks, Inc. (Mack) is recalling certain 2026 Anthem (4) and 2025-2026 Pioneer vehicles. The automatic high beams (AHB) may not switch to low beam headlights as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: High beam headlights that do not switch to low beam as intended can reduce visibility for oncoming traffic, increasing the risk of a crash.
Remedy: As an interim action, Mack will update the vehicle software through an over-the-air (OTA) update to disable the AHB feature, free of charge. Owner letters were mailed May 29, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0488. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 27, 2025.
- EXTERIOR LIGHTING:LIGHTING CONTROL MODULE
Mack Trucks, Inc. (Mack) is recalling certain 2025-2026 Pioneer vehicles. When towing a trailer, the trailer lights may fail to illuminate due to an improperly manufactured body control module.
Risk: Trailer tail lights and turn signals that do not illuminate as intended can reduce visibility to other drivers, increasing the risk of a crash.
Remedy: Dealers will replace the trailer body input/output module, free of charge. Owner letters were mailed November 19, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0484.Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2025.
- STEERING
Mack Trucks, Inc. (Mack) is recalling certain 2025 Anthem and 2025-2026 Pioneer vehicles. The dynamic steering and oversteer guidance feature may malfunction and cause a loss of steering control.
Risk: A loss of steering control increases the risk of a crash.
Remedy: The oversteer guidance feature will be disabled through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed August 21, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0483.
- SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK
Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Pinnacle (PI/PN) trucks. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Risk: Insufficient air volume can reduce braking performance and increase the risk of a crash.
Remedy: Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed February 10, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0473.
- ELECTRICAL SYSTEM:SOFTWARE · SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
Risk: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.
- SEAT BELTS:CRITICAL FASTENERS · SEATS:CRITICAL FASTENERS
Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Anthem, Granite, and Pinnacle vehicles equipped with RollTek driver's seat assemblies. The seat pedestal and seat belt attachment may have been improperly tightened.
Risk: An improperly tightened seat pedestal and seat belt attachment may not restrain the occupant as intended, increasing their risk of injury during a crash.
Remedy: Dealers will replace and tighten the seat pedestal and seat belt attachment bolts, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0469.
- STEERING:LINKAGES:TIE ROD ASSEMBLY
Mack Trucks, Inc. (Mack) is recalling certain 2025 LR, Granite, and Pinnacle vehicles equipped with Composilite EXS20 steerable lift axle suspension assemblies. The tie rod assembly ball stud could have been improperly heat treated and can fail.
Risk: The ball stud can separate from the vehicle becoming a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the tie rod end assemblies as necessary, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0468.
- POWER TRAIN:AXLE ASSEMBLY · STEERING:LINKAGES:TIE ROD ASSEMBLY
Mack Trucks, Inc. (Mack) is recalling certain 2025 Anthem and Pinnacle trucks. The tie rod assemblies may contain an improperly heat-treated ball stud that can fail, resulting in a sudden loss of steering control.
Risk: A sudden loss of steering control increases the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the tie rod ends as necessary, free of charge. Owner notification letters were mailed June 17, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0466.
Recent 2025 Mack Pioneer PR (4) complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
No narrative complaints on file.
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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology