2014 Mazda CX-5 electrical system problems

Related recalls

No recalls on file.

What owners say

1. Filed Dec 10, 2025CAElectrical System

   The car's electrical system doesn't fully turn off after being put in park and turning the ignition off. The electrical system stays on, despite the engine and ignition turned off. It's a BIG problem that I've seen a lot of other people report. And yet Mazda refuses to address the issue.

   NHTSA complaint #11704343 · source
2. Filed May 13, 2025190,000 miILElectrical System

   Odometer Fraud. The contact purchased a 2014 Mazda CX-5. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 86,000, and at the time of registration, it was discovered that the mileage was 190,000.

   NHTSA complaint #11660608 · source
3. Filed Jun 21, 2024NYElectrical SystemOther / Unknown

   Auxiliary power will not turn off when vehicle is turned off. Radio , lights interior power , etc….. car turns off when button is pressed but interior power does not .

   NHTSA complaint #11595830 · source
4. Filed Jun 9, 2024UTElectrical System

   Car fails to shut off completely. The motor stops, but the electronics (dash, radio, etc.) and things like the A/C still are on. Searching forums shows it is a faulty gear shift sensor that detects that the car is in park.

   NHTSA complaint #11593296 · source
5. Filed Mar 19, 202477,000 miFLElectrical SystemEngine

   The contact owns a 2014 Mazda CX-5. The contact stated that while attempting to turn off the vehicle, the vehicle failed to shutoff. The screen and vehicle remained powered on. The battery was drained, and the contact replaced the battery. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 77,000.

   NHTSA complaint #11578236 · source
6. Filed Aug 8, 2023NYElectrical System

   We have had numerous times that the vehicle ignition system will not turn off after pushing the stop button. The motor will stop but the ignition and radio system stay on. The car must be restarted(sometimes numerous times) and shut down before the ignition system shuts down. I have seen many other owner's complaints about this same problem on (carcomplaints .com).

   NHTSA complaint #11537070 · source
7. Filed Aug 7, 2023191,493 miMOElectrical System

   The contact owns a 2014 Mazda CX-5. The contact stated that when he turned off the vehicle, the radio remained operational. The contact disconnected and reconnected the battery. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 191,493.

   NHTSA complaint #11536857 · source
8. Filed Apr 12, 202370,000 miMDElectrical SystemTransmission & Drivetrain

   The contact owns a 2014 Mazda CX-5. The contact stated while attempting to turn off the vehicle, the vehicle failed to immediately turn off. After several attempts, the contact was able to turn off the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 70,000.

   NHTSA complaint #11516704 · source
9. Filed Nov 29, 2022TXElectrical SystemEngine

   I as well as many other mazda cx5 owners have experienced the same issue where the suv will not power off when the push to start button is pressed. The suv requires you to power it back on and shut it off several times before it actually shuts down. The radio and other accessories will not shut off when the car is powered down. Resulting in serious issues possibly happening if the car is not shut down properly. Anyone could get in and start the vehicle back up if they wanted…

   NHTSA complaint #11495242 · source
10. Filed Nov 13, 2022NYElectrical SystemEngine

    There is a defect that leads to the car not turning off property. Reading on various forums, it seems this is a very common problem in Mazda CX-5s. I have spent over $1500 recently on this car, and now this? My battery dies overnight because the car doesn't not fully shut down in park. Again, this is all over the forums. People are getting stranded. It's terribly unsafe.

    NHTSA complaint #11493353 · source
11. Filed Sep 18, 2022OHElectrical System

    When the push button is pressed to turn the car off it will not always cut off. I have complained to the dealership often. They advised it is a known issue. It is now getting worse.

    NHTSA complaint #11485100 · source
12. Filed Jul 30, 2022SCElectrical System

    Car won’t turn off when you push the start/stop button. Have to turn it on and off several times shifting gears to get it to turn off. Then it drains your battery thus causing other issues.

    NHTSA complaint #11476658 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology