2011 Mazda MAZDA6 suspension problems

Related recalls

• Recall 19V323000Apr 25, 201951,118 vehicles
  STRUCTURE · SUSPENSION:FRONT:CONTROL ARM

  Mazda North American Operations (Mazda) is recalling certain 2011-2013 Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front cross member may corrode after exposure to road salt.

  Risk: Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.

  Remedy: Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began June 13, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 2818I. Note: This recall is an expansion of Recall 18V-631.

What owners say

1. Filed May 15, 2026115,000 miWIBody & StructureSuspension

   The contact owns a 2011 Mazda Mazda6. The contact stated that while driving at 25 MPH, the contact attempted to swerve out the way of another vehicle as she suddenly lost control of the vehicle. Due to the failure, the contact force to steer the vehicle to the left as the contact attempted to maintain control of the vehicle. The contact managed to pull over into a parking lot and called her husband for assistance. Despite the failure, the contact managed to drive the vehicle…

   NHTSA complaint #11738066 · source
2. Filed Jan 25, 2026COBody & StructureSteeringSuspension

   2011 Mazda6 A serious safety defect occurred on my vehicle and matches NHTSA Recall 19V-323 / Mazda Recall 2818I (front cross member corrosion due to insufficient coating) despite this recall not being associated with my VIN. Front cross member cracked due to rust, causing loss of steering control, wheel misalignment, and scraping from the front wheel. This is exactly the failure described in the recall (breakage of the cross member and reduced steering control, increasing…

   NHTSA complaint #11713263 · source
3. Filed Nov 21, 2025OHOther / UnknownSuspension

   When I took the car into my ASE mechanic shop for a normal oil change and tire rotation, they performed a general overall car inspection. They noticed that the Driver Side Rear Subframe had rusted through completely, where the coil spring is located. The passenger side was rusted, but has not yet broke through. They stated that the subframe parts should not rust through like this. They also stated that it is dangerous to drive the car in this condition. I have not notified…

   NHTSA complaint #11700788 · source
4. Filed Oct 26, 2025MASuspension

   2011 Mazda6 rear subframe rot/rust, unsafe and dangerous to drive, Same situation as the front subframe that is part of a recall.

   NHTSA complaint #11695663 · source
5. Filed Aug 22, 2025NEBody & StructureSuspension

   The front and back cross members underneath my Mazda6 have completely rusted out. There are numerous complaints about Mazda's "Safety Recall 2818I Expansion" not covering the back support member and also not considering Nebraska to be a Salt Belt state despite the state, and specifically Omaha using salt to treat their roads in the winter. On [XXX], my front cross member completely failed due to rust, causing my vehicle to lose control. I've taken my car to the mechanic and…

   NHTSA complaint #11682499 · source
6. Filed Aug 19, 2025150,000 miILTowedBody & StructureSuspension

   The contact owns a 2011 Mazda Mazda6. The contact stated that while her mother was driving at slow speeds in a parking area, there was an abnormally loud metallic sound coming from underneath the vehicle, and moments later, the vehicle became extremely difficult to maneuver. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the rear crossmember had detached from the vehicle due to excessive corrosion of the subframe. The contact was…

   NHTSA complaint #11681707 · source
7. Filed Nov 25, 2024100,000 miINBody & StructureSuspension

   The contact owns a 2011 Mazda Mazda6. The contact stated that while the vehicle was at the dealer for routine service, the vehicle was diagnosed with rust and corrosion of the sub-frame. The contact was informed that the sub-frame needed to be replaced. The vehicle was not repaired. The contact was informed of NHTSA Campaign Number: 19V323000 (Structure, Suspension); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The contact…

   NHTSA complaint #11627207 · source
8. Filed Sep 30, 2024184,000 miNYSuspension

   The contact owns a 2011 Mazda Mazda6. The contact stated that while reversing, the contact heard an abnormal snapping sound coming from the rear passenger’s side of the vehicle. The vehicle was stopped and inspected, where the contact observed a big spring pushing a bar into the ground on the rear passenger’s side. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 184,000.

   NHTSA complaint #11617312 · source
9. Filed Aug 12, 2024PASuspension

   The rear cross member / AKA (Rear Subframe) P/N GEG1-28-80X has completely rusted out. The car is no longer safe to drive per a Pennsylvania State inspection. If driven parts of the rear suspension will drop off the car creating a hazard to other motorists and the driver of the car can lose control / mobility causing a traffic accident. Picture the entire rear suspension suddenly collapsing, that is what is going to happen. The Front subframe was subject to a recall. That…

   NHTSA complaint #11608007 · source
10. Filed Jul 31, 2024WVBody & StructureSuspension

    After getting the recall information about the front crossmember rusting out due to corrosion, I decided to check the rear crossmember on my car. WOW, the rear crossmember is SO much worse than the front one and I’ve read hundreds of similar stories about the exact same thing happening to other Mazda 6 sedans around these model years (2009-2013). The rear crossmember on my car, which supports the entire rear suspension is completely rusted thru in several spots and the lower…

    NHTSA complaint #11605695 · source
11. Filed Jul 29, 2024129,000 miMABody & StructureSuspension

    The contact owns a 2011 Mazda Mazda6. The contact stated that while the independent mechanic was performing an oil change on the vehicle, the independent mechanic informed the contact that the rear subframe was severely rusted with holes in the subframe. The vehicle was taken to the dealer, where it was determined that the rear subframe needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under NHTSA Campaign…

    NHTSA complaint #11605184 · source
12. Filed Jul 21, 2024PASuspension

    I'm filing a complaint as to substandard steel being used in the rear crossmember/rear subframe. Extensive corrosion has been confirmed upon a state inspection, which requires replacement at my personal cost. The front engine cradle was replaced in 2019, per a recall notice for the same extensive corrosion problem. A safety issue that needs to be addressed by Mazda.

    NHTSA complaint #11603648 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology