2009 Mercury Milan problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 36 complaints with NHTSA about the 2009 Mercury Milan, most often about brakes. There are 6 recalls for this model year.

Complaints
36
Recalls
6
Crashes
5
Fires
0
Injuries
0
Median mileage
106,000 mi
at time of problem

Safety warning: at least one recall for this vehicle tells owners not to drive it until it is repaired. Check your VIN at nhtsa.gov/recalls.

Key facts

  • Brakes is the most-reported problem area, named in 34 of 36 complaints (94%).
  • Airbags (3) and body & structure (2) follow.
  • Half of the complaints that list mileage happened before 106,000 mi.
  • Owners reported 5 crashes, 0 fires and 0 injuries.
  • The 2009 Mercury Milan has 6 recalls on file, including at least one “do not drive” warning.
  • NHTSA has opened 4 defect investigations covering this vehicle.
  • It ranks 3rd of 6 Mercury Milan model years by our severity-weighted complaint score (1st = worst).
  • That is 42% fewer complaints than the 2008 model year (62).

2009 Mercury Milan problems by category

  • Brakes · 5 crashes
    34 complaints
  • Airbags · 1 crash
    3 complaints
  • Body & Structure · 1 crash
    2 complaints
  • Driver Assistance & Safety Tech
    1 complaints
  • Engine
    1 complaints
  • Other / Unknown
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Service brakes23
Service brakes, hydraulic11
Air bags3
Structure:body2
Service brakes, air:antilock:abs warning light1
Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module1
Unknown or other1
Engine1

When problems happen (mileage)

Under 10k110k–30k230k–60k560k–100k7100k–150k5150k+
Mileage at the time of the problem, for 2009 Mercury Milan complaints that list mileage.

2009 Mercury Milan recalls (6)

  • Recall 21V158000Mar 10, 20212,602,668 vehicles
    AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

    Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

  • Recall 21V081000Feb 16, 20211,067 vehicles
    AIR BAGS:FRONTAL · AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE · AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

    Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    Risk: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

  • Recall 19V904000Dec 18, 2019600,166 vehicles
    SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

    Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

    Risk: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

    Remedy: Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.

  • Recall 18V046000Jan 11, 2018327,796 vehiclesDo not drive
    AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

    Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

  • Recall 17V024000Jan 10, 2017654,695 vehiclesDo not drive
    AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

    Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

  • Recall 16V384000May 31, 20161,892,343 vehiclesDo not drive
    AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

    Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

NHTSA defect investigations

  • EA18002Opened Apr 18, 2018Closed Jan 15, 2021led to recall 19V904000

    Extended Braking Distance

    On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-002 to investigate reports of braking concerns in model year (MY) 2006-12 Ford Fusion and Lincoln MKZ, and MY 2006-11 Mercury Milan vehicles manufactured with Continental Automotive System?s ABS hydraulic control units (HCUs). Complainants report that after an ABS braking event (initiated by slippery or uneven surfaces) the brake pedal moved towards the floor and the vehicle stopping distance increased beyond driver expectations.Inside the HCU are four hydraulic normally closed (NC) valves with zin…

  • PE16017Opened Dec 20, 2016Closed May 4, 2018

    Extended Braking Distance

    On December 20, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 16-017 to investigate reports of braking concerns in model year 2007 through 2009 Ford Fusion and Mercury Milan vehicles.Complainants report that after an ABS braking event (caused by braking on a slippery or uneven surface) the brake pedal moved towards the floor and the distance in which the vehicle stopped increased beyond what was expected by the driver.The cause of the problem appears to be the Antilock Braking System (ABS) Hydraulic Control Unit (HCU), a component manufactured for Ford by C…

  • EA12009Opened Dec 12, 2012Closed Jun 12, 2014led to recall 14E028000

    Floor mat interference with accelerator

    On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated c…

  • PE10019Opened May 28, 2010Closed Jan 11, 2013

    Accel Pedal Interference - Acc Floormat

    Unsecured mats may interfere with accelerator pedal return to idle. A heel blocker in the floor pan provides a platform that may lift an unsecured mat into contact with the pedal. Ford introduced new pedals as a running change early in model year (MY) 2010 vehicles. Analysis of complaints received by ODI and Ford show elevated rates of pedal entrapment incidents in MY 2008 through early 2010 production vehicles. Incidents typically occur following hard pedal applications to pass slower traffic or when merging into faster traffic. Drivers allege continued high engine power after releasing the a…

Recent 2009 Mercury Milan complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Jan 2, 2025100,000 miIABrakes
    The contact owns a 2009 Mercury Milan. The contact stated while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard. There was no warning light illuminated. The contact engaged the parking brake to stop the vehicle. The vehicle was restarted. The vehicle was taken to the dealer where it was diagnosed and determined that the ABS hydraulic control unit had failed and needed to be replaced. The vehicle was not repaired. The manufacturer…
    NHTSA complaint #11633632 · source
  2. Filed Mar 9, 2023PABrakes
    I received a letter in july of 2021 about the abs control unit problem my vehicle has. At the moment that control module is non-functional. To date ford has not produced or made available any of the parts needed for this repair and will not even acknowledge the vehicle when i called them. I would like to know how long i have to drive a vehicle with known defective brakes before ford is forced to complete this repair? There is also a brake fluid issue with this vehicle that…
    NHTSA complaint #11511028 · source
  3. Filed Jun 4, 2022ILBrakes
    Brake pedal going to floor extending stopping distance. Early in 2022 I took it in for recall S1954. HCU passed test and dealer replaced DOT3 brake fluid with DOt4. 5/24/2022 Brake pedal started going to floor again. Dealer performed self test of hcu and electronic bleed hcu and said pedal was somewhat better but needed $400 of brake work to for Brake pads, lining and turn rotors. Car functioned fine for a few days. In early June I was driving on a wet street and put on the…
    NHTSA complaint #11467509 · source
  4. Filed Feb 4, 2022MIBrakes
    The problem I am having is with the cars braking system. I have extended brake travel required to stop the vehicle for which I have been issued two recalls. Because of the extended brake travel, I was unable to stop in time and had a front end collision with minor damage, which was not reported. The problem first showed up when I was forced to brake hard a few years causing the ABS to engage. The brake pedal traveled to the floor until the next time the ABS was engaged.…
    NHTSA complaint #11450381 · source
  5. Filed Nov 5, 2021IABrakes
    2009 mercury milan. Consumer stated that after having safety recall repaired they are still experiencing issues related to the safety recall.
    NHTSA complaint #11439474 · source
  6. Filed Aug 23, 2021VABrakesDriver Assistance & Safety TechOther / Unknown
    Manufacturer Recall Number19S54 NHTSA Recall Number19V904 This recall has been on file since: Dec 18,2019. There is still no remedy. I believe this issue is causing my vehicle to have significant delays in braking into a complete stop. The manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner, so I would like to file a formal complaint.
    NHTSA complaint #11430134 · source
  7. Filed Aug 8, 2021NJBrakes
    After receiving the Safety Recall Notice 19S54 in the mail, I contacted my local Ford dealership and set up an appointment. On May 24, 2021, I brought my car to the dealership for this recall. At this time, I explained that the brake pedal was going to the floor intermittently. The car had 134,880 miles on it. The Hydraulic Control Unit was inspected and supposedly passed. So the dealer flushed the brake system and replaced the cap. After leaving the dealership, the car sat…
    NHTSA complaint #11428247 · source
  8. Filed Jul 26, 202198,000 miCABrakes
    The contact owns a 2009 Mercury Milan. The contact received recall notification for NHTSA campaign number 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not yet available. The contact stated that the vehicle experienced the failure stated in the recall. The…
    NHTSA complaint #11426560 · source

Compare the 2009 Mercury Milan with another vehicle →

Other 2009 Mercury models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology