2020 Mitsubishi Outlander problems, complaints & recalls
Updated from NHTSA data · How we count
Owners have filed 30 complaints with NHTSA about the 2020 Mitsubishi Outlander, most often about electrical system. There are 3 recalls for this model year.
- Complaints
- 30
- Recalls
- 3
- Crashes
- 5
- Fires
- 0
- Injuries
- 7
- Median mileage
- 53,000 mi at time of problem
Key facts
- Electrical System is the most-reported problem area, named in 10 of 30 complaints (33%).
- Driver Assistance & Safety Tech (8) and airbags (4) follow.
- Half of the complaints that list mileage happened before 53,000 mi.
- Owners reported 5 crashes, 0 fires and 7 injuries.
- The 2020 Mitsubishi Outlander has 3 recalls on file.
- It ranks 3rd of 21 Mitsubishi Outlander model years by our severity-weighted complaint score (1st = worst).
- That is 30% more complaints than the 2019 model year (23).
2020 Mitsubishi Outlander problems by category
- Electrical System10 complaints
- Driver Assistance & Safety Tech · 1 crash8 complaints
- Other / Unknown · 2 crashes7 complaints
- Airbags · 3 crashes4 complaints
- Body & Structure3 complaints
- Seats & Seat Belts2 complaints
- Lighting2 complaints
- Brakes · 1 crash2 complaints
- Engine2 complaints
- Steering1 complaints
- Suspension1 complaints
- Transmission & Drivetrain1 complaints
- Wheels & Tires · 1 crash1 complaints
A complaint can mention more than one problem area, so categories add up to more than the total.
Most-reported components
| Component (as filed with NHTSA) | Complaints |
|---|---|
| Electrical system | 10 |
| Unknown or other | 7 |
| Air bags | 4 |
| Forward collision avoidance: warnings | 4 |
| Service brakes | 2 |
| Engine | 2 |
| Seats | 2 |
| Forward collision avoidance: automatic emergency braking | 1 |
When problems happen (mileage)
2020 Mitsubishi Outlander recalls (3)
- STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
Risk: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
Remedy: MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed June 17, 2026. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-26-001. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov June 3, 2026. This recall expands previous NHTSA recall number 25V507.
- STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles sold and/or currently registered in Alaska, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, and Wisconsin. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
Risk: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
Remedy: MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-25-002
- SEAT BELTS:REAR/OTHER
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2019-2020 Outlander and 2019 Outlander PHEV vehicles. The seat belt for the right side second-row seat may have been assembled incorrectly.
Risk: An incorrectly assembled seat belt may not properly restrain the occupant, increasing the risk of injury in a crash.
Remedy: MMNA will notify owners, and dealers will inspect the right side second-row seat belt and replace it as necessary, free of charge. This recall began June 17, 2020. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-20-002.
Recent 2020 Mitsubishi Outlander complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
- Filed Jul 31, 2026105,000 miAZLighting
The contact owns a 2020 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the low beam headlights were significantly dim and progressively worsened and became inoperable. The vehicle was taken to an unknown dealer several times, where unknown repairs were performed; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.
NHTSA complaint #11754050 · source - Filed Jul 10, 202695,730 miTXBody & Structure
The contact owns a 2020 Mitsubishi Outlander. The contact stated that while driving on the interstate at an undisclosed speed, there was wind underneath the hood, and the hood was vibrating. The contact was concerned about the hood becoming ajar. There were no warning lights illuminated. The contact stated that the failure was associated with TSB: 21-42A-001. The vehicle was taken to the local dealer, where it was test-driven, and the dealer was able to duplicate the…
NHTSA complaint #11749592 · source - Filed May 28, 202679,000 miCTDriver Assistance & Safety Tech
The contact owns a 2020 Mitsubishi Outlander. The contact stated that on several occasions while driving at 25 MPH, a "be careful due to icy roads" message appeared, but it was the middle of May and there was no ice or cold weather in sight. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 79,000.
NHTSA complaint #11740553 · source - Filed Apr 16, 2026CAOther / Unknown
I made an appt for a recall on my touchscreen at Hayward mitsubishi on may 27th 2025. I was left in the waiting room for two hours even with an appt. I was told mona would come get me but never did. I was very upset. Eventually my information was taken and said the part would come in, in approximately 9 months. The time has passed and they dis not return my calls and blocked my number on the text messages. They also did not return any calls to the BBB and I also submitted a…
NHTSA complaint #11731656 · source - Filed Mar 21, 2026MEDriver Assistance & Safety TechElectrical System
Multiple times I have been driving at a safe speed with no other vehicles or people around and the dashboard will beep and light up brake! Brake!
NHTSA complaint #11726071 · source - Filed Jan 9, 2026FLBody & Structure
The contact owns a 2020 Mitsubishi Outlander. The contact received notification of NHTSA Campaign Number: 25V507000 (Structure) and requested to be removed from the recall distribution list. The local dealer was contacted, and the vehicle was repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11709853 · source - Filed Sep 17, 2025179,407 miALDriver Assistance & Safety TechEngineLighting
The contact owns a 2020 Mitsubishi Outlander. While the contact’s wife was driving in a school zone, several unknown error codes became displayed. The Lane Departure warning light illuminated, and the automatic high beam headlights malfunctioned. While driving 70 MPH, the vehicle lost motive power, and the driver shifted to neutral(N) and back to drive(D) and was able to continue driving. The vehicle was taken to the local dealer, who was unable to determine the cause of the…
NHTSA complaint #11687943 · source - Filed Aug 12, 2025CABrakesDriver Assistance & Safety Tech
I was making a turn out of a driveway across a three-lane streets into the left turn lane on the street in front of my children's School, while pulling out of the driveway and crossing the lanes, having clear distance to cross the lanes and visual confirmation from the oncoming drivers as they were waiting for me to proceed, my car abruptly stopped, it breaks on its own and left me across the three lanes sideways exposed to be t-boned. It would not start or move out of the…
NHTSA complaint #11680254 · source
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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology