2020 Peterbilt 520 problems, complaints & recalls

2020 Peterbilt 520 recalls (12)

• Recall 22V939000Dec 16, 202215,658 vehicles
  SUSPENSION:MULTIPLE AXLE

  PACCAR Incorporated (PACCAR) is recalling certain 2015-2023 Peterbilt 320 and 520 refuse trucks equipped with Haulmaax/EX suspensions. The suspension tracking rod brackets may fail and detach from the forward drive axle, causing the axle to become unstable.

  Risk: An unstable axle can decrease vehicle stability and control, increasing the risk of a crash.

  Remedy: Dealers will inspect the welds and add an additional bracket between the tracking rod bracket and axle housing, as necessary, free of charge. Owner notification letters are expected to be mailed February 14, 2023. Owners may contact Peterbilt's customer service at 1-940-591-4220. PACCAR's number for this recall is 22PBL.

• Recall 22V277000Apr 25, 202217,641 vehicles
  STEERING:CRITICAL FASTENERS

  PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.

  Risk: Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.

  Remedy: Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22 PBB and 22 KWB.

• Recall 21V720000Sep 16, 202115 vehicles
  SERVICE BRAKES, AIR

  PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 520 vehicles. The quick release valve on the rear brake signal hose may be missing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

  Risk: A missing quick release valve cannot ensure correct rear brake release timing, increasing the risk of a crash or injury.

  Remedy: Dealers will inspect the vehicles for a missing quick release valve, and install one if necessary, free of charge. Owner notification letters were mailed on October 7, 2021. Owners may contact PACCAR's customer service at 1-940-591-4220 (Peterbilt). PACCAR's number for this recall is 21PBK.

• Recall 21V391000May 26, 2021612 vehicles
  FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

  PACCAR Incorporated (PACCAR) is recalling certain 2018-2021 Peterbilt 337, 348, 365, 367, 520, 567, Kenworth T270, T370, T440, T470, T800 and T880 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

  Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

  Remedy: Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth) or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWC and 21PBD.

• Recall 21V004000Jan 11, 20211,021 vehicles
  STEERING:COLUMN

  PACCAR Incorporated (PACCAR) is recalling certain 2015-2021 Peterbilt 320 and 520 vehicles. The steering column support structure may crack or break in certain right-hand, stand-up drive models.

  Risk: If the steering column loosens from the mounting structure, steering control can become affected, increasing the risk of a crash.

  Remedy: PACCAR will notify owners, and dealers will inspect the 520 models right hand stand-pp steering column structure and replace it if cracks are present, as well as add additional support brackets to the new (if replaced) or existing structure, free of charge. Additionally, for the 520 models, dealers will install a large gusset with triangulating support for the column bracket, free of charge. Owner notification letters were mailed July 30, 2021. Owners may contact Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 21PBA.

• Recall 20V739000Nov 25, 202011 vehicles
  ELECTRONIC STABILITY CONTROL (ESC)

  PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 520 vehicles. The stability control brake relay may have the Spring Brake Modulating (SBM) Valve or the lift axle hose incorrectly connected.

  Risk: A stability control event meant to only actuate the ABS controlled wheel ends could actuate lift axle brakes or modulate park brake chambers and could possibly de-stabilize the vehicle, increasing the risk of a crash.

  Remedy: PACCAR will notify owners, and dealers will inspect the suspect chassis and correct the brake relay plumbing if needed, free of charge. PACCAR has issued owners an interim notification on January 4, 2020. Owner notification letters were mailed on January 25, 2021. Owners may contact Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBF.

• Recall 20V506000Aug 26, 20201,097 vehicles
  POWER TRAIN:AXLE ASSEMBLY

  PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 348, 365, 367, 389, 520, 567 and Kenworth T800, T880, W900, W990 vehicles equipped with Watson and Chalin steerable lift axle suspension systems (model SL2065). The axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts.

  Risk: The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.

  Remedy: PACCAR will notify owners, and dealers will inspect suspect chassis and replace the pivot bolts, as necessary, free of charge. The recall began September 29, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall is 20PBE and 20KWC.

• Recall 20V429000Jul 24, 2020239 vehicles
  STEERING:ELECTRIC POWER ASSIST SYSTEM

  PACCAR Incorporated (PACCAR) is recalling certain 2020 Peterbilt 520 vehicles. Incorrect bolts may have been used to secure the steering assist cylinder bracket, possibly allowing the bolts to loosen.

  Risk: Loose bolts may cause the bracket to flex or break, potentially damaging adjacent components or locking up the steering, increasing the risk of crash.

  Remedy: PACCAR will notify owners, and dealers will install hardware with thread adhesive and replace any components damaged by the improperly secured steer assist bracket, free of charge. The recall began August 17, 2020. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this recall is 20PBD.

• Recall 20V132000Mar 4, 2020233 vehicles
  SERVICE BRAKES, AIR

  PACCAR Incorporated (PACCAR) is recalling certain 2016-2020 Peterbilt 320 and 520 vehicles with dual foot valves and a liftable tag or tri-drive rear axles. The rear brake signal hose may be missing a quick release valve, possibly causing a delay in their brake release timing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Disc Brakes."

  Risk: A delayed brake release may increase the risk of crash.

  Remedy: PACCAR will notify owners, and dealers will check the vehicles for a quick release valve, installing one as necessary, free of charge. The recall began March 24, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBB.

• Recall 19V911000Dec 19, 2019148 vehicles
  POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT · POWER TRAIN:DRIVELINE:DRIVESHAFT

  PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T800, T880 and W990 and Peterbilt 348, 367, 389, 520, and 567 vehicles. The forward rear axle output shafts may have been improperly heat treated during manufacturing, possibly resulting in the shafts fracturing.

  Risk: If the rear axle output shaft fractures, the shaft or interaxle driveline could detach and become a road hazard, increasing the risk of a crash.

  Remedy: PACCAR will notify owners, and dealers will inspect and replace the output shafts, as necessary, free of charge. The recall began February 19, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 19KWE and 19PBG.

• Recall 19V452000Jun 14, 2019343 vehicles
  EXTERIOR LIGHTING:TAIL LIGHTS · EXTERIOR LIGHTING:TURN SIGNAL

  PACCAR Incorporated (PACCAR) is recalling certain 1990-2020 Peterbilt 320 and 520 vehicles built with specific amber rear turn signals. The turn signals may also light up with the stop/tail lights when the brakes are applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

  Risk: Rear Turn signals that illuminate at the same time as the brake lights may create confusion and impair the effectiveness of the brake lights, increasing the risk of a crash.

  Remedy: PACCAR will notify owners, and for trucks with rear amber lights, dealers will add a jumper harness between the chassis electrical harness and amber tail lights, free of charge. The recall began August 1, 2019. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 19PBC.

• Recall 19V282000Apr 9, 20195,051 vehicles
  ELECTRICAL SYSTEM · ENGINE

  PACCAR Incorporated (PACCAR) is recalling certain 2017-2020 Peterbilt 520 vehicles. Due to undersized wires, the connector between the cab power harness and the power distribution center (PDC) harness may overheat and melt, possibly resulting in an engine shutdown.

  Risk: An unexpected engine shut down can increase the risk of a crash.

  Remedy: PACCAR will notify owners, and dealers will replace the main power wire to the PDC with a wire of the correct size, free of charge. The recall began August 6, 2019. Owners may contact PACCAR customer service at 1-918-259-3258. PACCAR's number for this recall is 19PBB.

Recent 2020 Peterbilt 520 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Aug 2, 2021KSBrakes

   This one was taken in after the first one also for inspection by dealer. Issue wasn't as severe due to lower mileage and use. I believe the pads were just changed as a precaution, I don't believe they had started to separate.

   NHTSA complaint #11427424 · source
2. Filed Aug 2, 2021KSBrakes

   After issue with first truck dealership asked to bring in others to be inspected and found same issue with them. Front brake pads were separating from backing. This truck had less mileage so damage not as severe.

   NHTSA complaint #11427422 · source
3. Filed Aug 2, 2021KSBrakes

   Truck was brought in because driver heard a grinding noise. Mechanic inspected and found that the front disc brake pads and separated from the backing. Truck was thought to still be under warranty and was then taken to dealership for repairs.

   NHTSA complaint #11427420 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology