2022 Polestar Polestar 2 driver assistance & safety tech problems

Related recalls

• Recall 25V615000Sep 15, 202527,816 vehicles
  BACK OVER PREVENTION:SOFTWARE

  Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.

  Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

  Remedy: Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.

• Recall 25V280000Apr 25, 202527,816 vehicles
  BACK OVER PREVENTION:SOFTWARE

  Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

  Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.

• Recall 24V477000Jun 26, 202425,825 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

  Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

  Remedy: Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

What owners say

1. Filed Jul 1, 2026NCDriver Assistance & Safety Tech

   When starting the vehicle and placing it in reverse, the center screen was frozen and did not show the backup camera or other sfaety information. Safety was put at risk because reverse visiblity / backover prevention were impaired. Other functions such as reverse auto brake were likely unavailable, or a least unmonitored (rear cross traffic allert was definitely unavailable as it depends on the center screen). This was resolved by re-parking the vehicle and rebooting the…

   NHTSA complaint #11747674 · source
2. Filed Jun 24, 2026NCDriver Assistance & Safety Tech

   The rear view camera malfunctioned, despite complying with the recent recall. It is available for inspection upon request. Safety was compromised by reduced rear visibility due to the lack of a rear view camera. This is an intermittent issue, not reliably reproducible for a dealer or service center. There has been no third party inspection, and no warning. The failure correlated with switching drivers; this may be part of oingoing issues with the underpowered IHU not…

   NHTSA complaint #11746121 · source
3. Filed Jun 17, 2026WIDriver Assistance & Safety Tech

   Polestar has issued the 3rd recall for issues with the Rear Camera not responding quickly enough on vehicle start up. They have claimed they will provide a software fix but that is what they claimed the last 2 times without any improvement in the operation of the camera. They offer a paid upgrade to a newer CPU that actually fixes the issue but they do not want to spend the money to provide this as a free upgrade to actually fix this problem. They should be forced to offer…

   NHTSA complaint #11744880 · source
4. Filed May 12, 2026MNDriver Assistance & Safety TechElectrical System

   A new software update was recently released to fix a previous recall of the backup camera. Ever since that version 5 of the software was released, the display unit computer randomly resets during the drive. During the report, all blind spot, cruise control, lane sensing, sensors, etc are not working and take multiple minutes to turn on and the activate.

   NHTSA complaint #11737480 · source
5. Filed Apr 2, 2026MNDriver Assistance & Safety Tech

   The backup camera continues to fail to turn on. The car will intermittently report “Camera is temporarily unavailable”. This persists for minutes at a time. I cannot figure out how to get the camera to turn on when this happens. It already received the OTA “fix” for this but it did not fix the issue.

   NHTSA complaint #11728716 · source
6. Filed Mar 18, 2026OHDriver Assistance & Safety Tech

   What component or system failed or malfunctioned, and is it available for inspection upon request? Rear camera does not show up when vehicle is placed in reverse. How was your safety or the safety of others put at risk? Inability to use rear camera presenting a larger risk to others while the vehicle is in reverse. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, this has been part of multiple recalls with an attempt to update…

   NHTSA complaint #11725231 · source
7. Filed Mar 15, 2026MADriver Assistance & Safety Tech

   The rear camera fails to display the image on the dashboard/screen with either significant delay or "camera temporarily unavailable". Safety is at risk as this would increase chances of crashing in setting with reliability on camera. This problem is reproducible. My vehicle has not been inspected yet. No warning lamps or messages.

   NHTSA complaint #11724427 · source
8. Filed Mar 10, 2026CODriver Assistance & Safety Tech

   The camera function occasionally will be unavailable, sometimes when the car starts up and other times in the middle of reversing, and the visibility is greatly reduced, posing a greater risk for any pedestrians. Looking at online forums, this seems to be a relatively common issue that is only solved with a reset of the car's infotainment system. However, it also seems like the processor that is running that infotainment system is underpowered and could be the source of the…

   NHTSA complaint #11723282 · source
9. Filed Feb 28, 2026NCDriver Assistance & Safety Tech

   The back up camera on my 2022 Polestar 2 continues to malfunction while backing out on my garage and parking spaces. The camera will alternately switch to the 360 view, switch to the rear camera view and then go dark with a "Camera temporarily unavailable" warning. I have had close calls backing out of tight parking spaces with this safety issue. I have received all software updates but the problem continues. Polestar US claims that my vehicle is not subject to any open…

   NHTSA complaint #11721129 · source
10. Filed Feb 13, 2026NJDriver Assistance & Safety TechElectrical System

    The polestar 2 continues to be unsafe. When reversing the rear camera freezes up always, and takes minutes to stop lagging, being very unsafe when backing up onto a busy road out of the driveway. One pedal drive glitches and fails to brake when letting off the foot, another safety concern. TCAM and connection issues, my IPhone 16 constantly drops Bluetooth to the car, and when it drops connection it takes a hard reboot to the car for it to connect again. Front suspension…

    NHTSA complaint #11717731 · source
11. Filed Feb 6, 2026CADriver Assistance & Safety Tech

    Backup camera unavailable: this happened often. Put the car in reverse and the screen goes black with error saying the camera is unavailable.

    NHTSA complaint #11716076 · source
12. Filed Jan 29, 2026TXDriver Assistance & Safety Tech

    The backup camera continues to not load properly when starting the car, and displays a warning that the backup camera failed to load. There is no image on the inforainment screen, and there is limited visibility when backing up, which creates the risk of accidentally injuring or killing someone or something, especially small children. Polestar has released several software updates to try and address this issue after several recalls, but the issue is still present on the…

    NHTSA complaint #11714308 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology