2024 Polestar Polestar 2 problems, complaints & recalls

2024 Polestar Polestar 2 recalls (5)

• Recall 25V615000Sep 15, 202527,816 vehicles
  BACK OVER PREVENTION:SOFTWARE

  Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.

  Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

  Remedy: Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.

• Recall 25V409000Jul 2, 20252 vehicles
  SERVICE BRAKES · SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE

  Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.

  Risk: A loss of brake function increases the risk of a crash.

  Remedy: Owners are advised not to use "One Pedal Drive" until the repair has been completed. Polestar has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 18, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1061.

• Recall 25V280000Apr 25, 202527,816 vehicles
  BACK OVER PREVENTION:SOFTWARE

  Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

  Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.

• Recall 24V939000Dec 18, 20247 vehicles
  AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

  Polestar Automotive USA, Inc. (Polestar) is recalling certain 2024 Polestar 2 electric vehicles. The clamps may be improperly crimped on the driver's side inner far side air bag module (FSAB), which can cause the air bag to deploy improperly.

  Risk: An air bag that deploys improperly may not protect the driver as intended during a crash, increasing the risk of injury.

  Remedy: Dealers will replace the driver's side inner FSAB, free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1044.

• Recall 24V477000Jun 26, 202425,825 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

  Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

  Remedy: Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

NHTSA defect investigations

• RQ25004Opened Jul 9, 2025Closed Aug 28, 2026led to recall 25V615

  Loss of rear-view camera image

  On July 9, 2025, the Office of Defects Investigation (ODI) opened Recall Query (RQ) 25004 to investigate and review the effectiveness of the remedy for Recall 25V-280.Polestar initiated Recall 25V-280 to address shortcomings in the remedy for Recall 24V-477, which intended to address rear camera outage conditions. Consumer complaint traffic reporting rear-view camera outages after receiving the remedy for 25V-280prompted the RQ opening. On July 7, 2024, Polestar initiated Recall 24V-477 to address issues with the rear-view camera display in certain Model Year (MY) 2021-2024 Polestar 2 vehicles…

Recent 2024 Polestar Polestar 2 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Aug 26, 2026FLBody & StructureElectrical SystemOther / Unknown

   A 2024 Polestar 2 electric vehicle was purchased used from a dealership. At the time of purchase the eCall service light was illuminated. The dealership dismissed the warning light as nothing to be concerned about. The selling dealership had access to a vehicle history report showing a prior accident and performed a pre-delivery inspection before the sale, yet failed to identify or disclose the standing water, exposed wiring, or non-functioning eCall emergency system. After…

   NHTSA complaint #11759794 · source
2. Filed Jul 10, 2026CAWheels & Tires

   Leased vehicle 7-25-24. Driver’s rear tire had ongoing slow leak beginning several months after start of lease. We filled with air and reset stored tire pressure. This would last a couple months and same tire would begin to lose some pressure again. Finally at our 20,000 mile scheduled checkup, Polestar service advised to purchase a new tire, which we did, 3/19/26. The car was delivered back to us within a couple of days. On 5/7/26, that same tire completely blew out while…

   NHTSA complaint #11749463 · source
3. Filed Jun 24, 2026CAWheels & Tires

   Michelin primacy all season 245/45r/19 102v Both rear tires cannot support the load of an rear wheel drive electric vehicle. Both tires wore through the tread at less than 20k miles. Warranty states they are good for 45k. Had to have tires replaced before they caused serious damage to the vehicle, occupants of the vehicle, or the other drivers on the road.

   NHTSA complaint #11746336 · source
4. Filed Jun 17, 2026CAElectrical SystemOther / Unknown

   Purchased a used 2024 Polestar from Kia Van Nuys, CA on 5/18/2026. The Acknowledgement Regarding Recalls form noted that "The Report indicates that the Vehicle is NOT subject to an open recall at this time. I was having difficulty with the vehicle i.e charging, Internet connection and electronic driver information feedback. I took the vehicle to the Polestar service center on June 1, 2026 and found that the previous 2 recalls for TCAM Reload and a recall on VIDA soft wear…

   NHTSA complaint #11744735 · source
5. Filed Jun 16, 2026AZDriver Assistance & Safety Tech

   After installing the recent software update (version 5.0.10) that was intended to fix the rear camera not appearing when shifting into reverse, my vehicle has continued to experience the same problem, now with significantly increased frequency. Nearly every day--sometimes multiple times a day--the infotainment system/center screen will fail to boot up before shifting into reverse and the camera view will not appear. The gap between starting the vehicle, the system booting…

   NHTSA complaint #11744434 · source
6. Filed Mar 31, 2026CAWheels & Tires

   On 03/29/2026 at approximately 11:00 AM, I was driving my 2024 Polestar 2 southbound on [XXX] near [XXX] in the center lane at approximately 80 mph in heavy traffic. Without any prior warning — no vibration, no TPMS alert, no unusual noise, no warning lamps or messages of any kind — the left rear tire suffered a catastrophic tread/belt separation. The tire is a Continental original equipment tire, size 245/40R20, with ContiSilent acoustic foam lining and POL1…

   NHTSA complaint #11728390 · source
7. Filed Dec 22, 2025CAVisibility & Wipers

   On a high humidity evening all of the windows fogged up but the climate system was completely unavailable to use. All of the buttons were “greyed out” and I could not operate the front or rear defroster. As a result, I had zero visibility a few moments after I started driving. I immediately had to pull over and look up how to reset the computer system that controls most of the car’s functions, which took several minutes to figure out. There should never be a situation where…

   NHTSA complaint #11706491 · source
8. Filed Jul 31, 2025NJVisibility & Wipers

   Intermittent issue where the rear view backup camera does not appear on screen. I receive a message of "camera temporarily unavailable." Even when shifting to another gear then back to Reverse, the camera will still not work and the same message will appear. I have the latest software update that was supposed to address this already-recalled issue (verison 3.6.4).

   NHTSA complaint #11677465 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology