2021 Ram 1500 body & structure problems

Related recalls

• Recall 22V904000Dec 8, 20221,224,078 vehicles
  STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

  Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

  Risk: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.

  Remedy: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.

What owners say

1. Filed Oct 1, 2026AZBody & StructureOther / Unknown

   The contact owns a 2021 Ram Promaster 1500. The contact stated that while driving 5 MPH, the awning unexpectedly opened and extended. The contact cut and removed the awning.

   NHTSA complaint #11768380 · source
2. Filed Sep 28, 2026NVBody & Structure

   The driver's side sun visor falls out of its anchor point and dangles from its internal wiring above the dashboard height, severely obscuring the driver's vision. This is a very unsafe condition that has happened to me while driving on several occasions. Forward vision required for safety is substantially obscured, and moving the visor from your vision or attempting to put it back in its anchor is an unsafe distraction and creates an extremely hazardous driving condition. At…

   NHTSA complaint #11767504 · source
3. Filed Aug 6, 2026TXBody & StructureElectrical SystemVisibility & Wipers

   Rear window frame cracked at both corners- water leaks inside of vehicle during rain. This can affect electrical components that are at the rear cab inside the truck. I noticed this a month ago but dont know how long it has been there.

   NHTSA complaint #11755206 · source
4. Filed Jun 23, 2026FLBody & StructureElectrical SystemOther / Unknown

   In January I experienced a “backlite leak” that allowed water to enter the cab of my vehicle. As a direct result of this water intrusion, my RFH (Radio Frequency Hub) module failed due to electrical shorting caused by moisture exposure. This failure was sudden and completely outside of my control and was not the result of misuse, neglect, or normal wear and tear. Not to mention the risk it put my family in as I was driving with my wife and daughter when the module failed and…

   NHTSA complaint #11746081 · source
5. Filed Mar 16, 2026KSBody & StructureOther / Unknown

   There is water coming into the vehicles cab via the rear window and is getting electrical components under the rear window wet. Took vehicle to a dealer to be diagnosed. Concluded water coming into cab of vehicle from top of rear glass. Frame of window is likely culprit. General concern 05CHZ-01 THIS IS A VERY KNOWN ISSUE

   NHTSA complaint #11724788 · source
6. Filed Sep 30, 2025MOBody & StructureElectrical System

   While driving the vehice on 9/23/25, it randomly turned off while driving down my street. Took a while to get it started again, then once it was started, it would not turn off. I brought the vehicle to a local shop. There were NO warning lights.The next day they let me know that the issue was from a faulty sliding backlite, there were cracks on the frame by the back windows that caused water to leak down around the window into a control module that was filled with water that…

   NHTSA complaint #11690574 · source
7. Filed Aug 13, 2025PABody & Structure

   I took my truck into the dealership for the second time because my tpms module was not functioning correctly. I would get an error about a mile into my travels saying it was unavailable. My second appointment the technician found the rear windshield is leaking water down through the back driver side and dripping water onto the module. Ram issued a previous recall for cars manufactured on or before Sept 30 2020. My truck was manufactured Nov 4 2020. The problem is the same…

   NHTSA complaint #11680487 · source
8. Filed May 29, 2025NCBody & Structure

   The tailgate keeps coming down while driving. I always make sure the tailgate is completely shut tight before I take off. This has happened multiple times. In addition the sensor doesn't always warn me of such. I have lost items in roadway which could cause an accident. I have backed up with a trailer attached and ripped my tailgate. I reported this to dealership when it first started somewhere around 2024. Should be on file with Dodge dealership in Mount Airy NC

   NHTSA complaint #11663802 · source
9. Filed Apr 4, 2025MABody & Structure

   The tailgate has opened on its own twice in the last 6-8 months. This puts a risk for other vehicles if it were to open randomly. To my knowledge this was supposed to not happen after recall 22V904000. This vehicle has not been inspected since seeing this issue and no warning lights happened when this occurred, one specifically had been closed for around 24 hours then randomly opened after car had not been driven.

   NHTSA complaint #11652856 · source
10. Filed Jan 26, 2025KYBody & Structure

    Ive had two incidence were the tail gate was frozen shut. The 1st incident the tail gate opened while sitting in my garage & it came open a day later hit the wall. The second incident i was in a cabin in the mountains of Tennessee & it snowed & again the tailgate was frozen shut so we couldn’t access the cargo. While driving down the road the tailgate came open no warnings came on didn’t know it was open until we stopped for gas. We had cargo carrier on the back with a…

    NHTSA complaint #11638622 · source
11. Filed Dec 10, 2024TXBody & StructureElectrical System

    Receiver hub got wet due to either leaking window or third brake light. Receiver hub was damaged and made the vehicle became inoperable. Dealership and Chrysler refuse to cover repairs saying that it’s not covered under any warranty

    NHTSA complaint #11629998 · source
12. Filed Nov 14, 2024ALBody & Structure

    First off the recall for the tailgate issued was supposedly checked and OK. We pulled up to a light on [XXX], Pelham, AL 35124. When turning right onto [XXX] , the tailgate popped open and a $750.00 Drill and about $1,500.00 in concrete drills and chisels fell out in a case in the roadway. They were picked up and stolen before we could turn around and return to the scene to get them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint #11625145 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology