2023 Ram 2500 problems, complaints & recalls

2023 Ram 2500 recalls (8)

• Recall 26V288000May 7, 202612,736 vehicles
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.

  Risk: Loss of vehicle control increases the risk of a crash.

  Remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

• Recall 24V413000Jun 6, 2024214 vehicles
  POWER TRAIN:AUTOMATIC TRANSMISSION · POWER TRAIN:MANUAL TRANSMISSION

  Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.

  Risk: A loss of drive power or a loss of park function increase the risk of a crash.

  Remedy: Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.

• Recall 24V199000Mar 14, 202438,164 vehicles
  AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE · STEERING:COLUMN

  Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

  Risk: An air bag that does not deploy in a crash can increase the risk of injury.

  Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

• Recall 23V799000Nov 28, 2023185,251 vehicles
  EXTERIOR LIGHTING · STEERING:STEERING CONTROL MODULE

  Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

  Risk: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

  Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

• Recall 23V654000Sep 28, 2023272,911 vehicles
  BACK OVER PREVENTION:DISPLAY FUNCTION

  Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

  Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.

• Recall 23V059000Feb 9, 202377,079 vehicles
  BACK OVER PREVENTION:DISPLAY FUNCTION

  Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

  Remedy: Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed March 1, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 14A. This recall supersedes and expands previous recall numbers 21V-438 and 21V-918. FCA US Recall ID 63A is a vehicle population expansion of FCA US Recall ID 14A (NHTSA Recall ID 23V-059).

• Recall 23V060000Feb 9, 2023302,067 vehiclesPark outside
  ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

  Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

  Risk: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.

  Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.

• Recall 22V835000Nov 10, 2022250,079 vehicles
  POWER TRAIN:AUTOMATIC TRANSMISSION

  FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

  Risk: Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.

  Remedy: Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.

Recent 2023 Ram 2500 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Sep 25, 2026FLElectrical SystemLightingSteering

   Vehicle was previously serviced under NHTSA Campaign 23V799000 (FCA Recall B2A/D5A) for the Steering Column Control Module (SCCM). The remedy has failed. The multifunction stalk continues to exhibit the exact defect: high beams inadvertently activate when using turn signals, and the self-canceling feature fails. The software flash did not resolve the issue, and the physical module has not been replaced, creating an active nighttime driving hazard.

   NHTSA complaint #11766883 · source
2. Filed Aug 18, 2026ILOther / UnknownVisibility & Wipers

   The persistent 'App Market' notification/icon creates a visual distraction and obscures critical driving data in the status bar. I request that this be documented as a product complaint for the Uconnect development team to allow users to disable non-essential marketing overlays.

   NHTSA complaint #11757750 · source
3. Filed May 17, 2026KYElectrical SystemTransmission & Drivetrain

   This complaint notes two separate safety problems for the 2023 Ram 2500 Tradesman. 1) Transmission leak. "Heavy transmission leak" noted by dealer during normal service. Apparently so common that the seals are on back order. Was caught at 35453 miles so covered by warranty, but any issues related to the leak I am told will not be covered once they fix the leak. I have read this common leak has been known to cause pressure issues and fires. 2) Electrical issue related to key…

   NHTSA complaint #11738397 · source
4. Filed Apr 24, 2026100,000 miNCDriver Assistance & Safety Tech

   The contact owns a 2023 Ram Promaster 2500. The contact stated that while driving at slow speeds, the vehicle experienced phantom braking. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle, but the contact was unsure of the diagnostic results. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

   NHTSA complaint #11733551 · source
5. Filed Apr 21, 2026NMAirbagsSteering

   Airbag clock spring has caused my airbag light to illuminate every time the steering wheel is turned there is clicking as well. There has been no reason my airbag lights should be illuminated.

   NHTSA complaint #11732751 · source
6. Filed Mar 20, 2026IDSeats & Seat Belts

   I purchased this new ram in 2023. About 18 months just over 36k miles on vehicle drivers side seat belt quit retracting leaving it loose on my chest. I reported this to dealership and apparently Ram would not warranty as it was over 36k miles. I got a quote to repair, and it was over 500.00 dollars to replace the retractor. Now obviously this is a safety concern because my seat belt is loose fitting. I didn't repair as i was upset and felt taken advantage of. Then about a…

   NHTSA complaint #11725799 · source
7. Filed Mar 16, 2026TNTransmission & Drivetrain

   I own a 2023 Ram 2500 equipped with the 6.7L Cummins diesel and 68RFE automatic transmission. The vehicle has experienced ongoing transmission malfunction issues including extremely harsh shifting, intermittent RPM flare during gear changes, delayed engagement, and sudden lurching during acceleration and deceleration. The issue occurs most commonly during low-speed acceleration and normal driving conditions. The transmission will sometimes flare RPM between gears and then…

   NHTSA complaint #11724529 · source
8. Filed Feb 21, 2026ARCrashTowedAirbags

   Head on collision on February 19, 2026 in a 2023 Ram 2500 Rebel. Air bags did not deploy anywhere in the vehicle even though driver was traveling 55-60 MPH. Significant damage occurred in front of vehicle as well as all along the passenger side of the vehicle. Pictures will be provided showing damage and no air bags being deployed.

   NHTSA complaint #11719613 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology