2024 Ram 2500 problems, complaints & recalls
Updated from NHTSA data · How we count
Owners have filed 59 complaints with NHTSA about the 2024 Ram 2500, most often about brakes. There are 5 recalls for this model year.
- Complaints
- 59
- Recalls
- 5
- Crashes
- 7
- Fires
- 2
- Injuries
- 8
- Median mileage
- 12,000 mi at time of problem
Key facts
- Brakes is the most-reported problem area, named in 15 of 59 complaints (25%).
- Electrical System (12) and driver assistance & safety tech (9) follow.
- Half of the complaints that list mileage happened before 12,000 mi.
- Owners reported 7 crashes, 2 fires and 8 injuries.
- The 2024 Ram 2500 has 5 recalls on file.
- It ranks 8th of 15 Ram 2500 model years by our severity-weighted complaint score (1st = worst).
- That is 20% more complaints than the 2023 model year (49).
2024 Ram 2500 problems by category
- Brakes · 2 crashes15 complaints
- Electrical System · 2 crashes12 complaints
- Driver Assistance & Safety Tech · 4 crashes9 complaints
- Engine9 complaints
- Transmission & Drivetrain7 complaints
- Seats & Seat Belts5 complaints
- Wheels & Tires5 complaints
- Other / Unknown4 complaints
- Visibility & Wipers · 1 crash4 complaints
- Airbags · 3 crashes3 complaints
- Lighting2 complaints
- Fuel, Hybrid & EV Propulsion2 complaints
- Steering1 complaints
- Acceleration & Cruise Control1 complaints
- Suspension · 1 crash1 complaints
A complaint can mention more than one problem area, so categories add up to more than the total.
Most-reported components
| Component (as filed with NHTSA) | Complaints |
|---|---|
| Service brakes | 13 |
| Electrical system | 12 |
| Engine | 9 |
| Power train | 7 |
| Seat belts | 4 |
| Unknown or other | 4 |
| Back over prevention: warnings | 3 |
| Forward collision avoidance: automatic emergency braking | 3 |
When problems happen (mileage)
2024 Ram 2500 recalls (5)
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
- POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.
Risk: Loss of vehicle control increases the risk of a crash.
Remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
- AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE · STEERING:COLUMN
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
- EXTERIOR LIGHTING · STEERING:STEERING CONTROL MODULE
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
- BACK OVER PREVENTION:DISPLAY FUNCTION
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Recent 2024 Ram 2500 complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
- Filed Sep 22, 2026OHDriver Assistance & Safety TechElectrical SystemOther / Unknown
While driving a phantom auto trailer light will come on and I am not tow anything. While towing phantom check brake wiring and trailer brake disconnected warning lights appear.
NHTSA complaint #11766269 · source - Filed Sep 11, 2026GABrakes
While driving, the vehicle suffered a sudden, complete, and catastrophic loss of braking power due to a total failure of the brake fluid line. The vehicle had to be immediately pulled off the road to avoid a serious collision.The vehicle was transported to a certified Ram dealership service center (Southern Motors CDJR in Savannah, GA). Upon inspection, the certified factory technician discovered and documented a severe manufacturing assembly defect: the primary brake fluid…
NHTSA complaint #11763719 · source - Filed Sep 4, 2026TNWheels & Tires
LT275/70R18 Firestone E Transforce HT2 Upon seeing warning lamp for low air second time, tire was taken to independent shop for inspection and repair. Tech stated tire (23000 miles) could not be repaired because of a safety issue due to sidewall seperation defect with no sign of impact or run flat damage. The rubber was soft and thin. Could have been catastrophic had it blown out on highway. I purchased a replacement. When I took the tire to a Firestone retail store, the…
NHTSA complaint #11762234 · source - Filed Sep 2, 2026TXEngine
I had a sent the vehicle in for warranty repairs for what i was told faulty lifters. the paper work shows lifters and cam was replaced and some rocker and some rods but not all. no photos provided. after my first oil change after the repair the noise is back and they state its normal and it has been noted.
NHTSA complaint #11761636 · source - Filed Aug 24, 202615,000 miKYBrakes
The contact owns a 2024 Ram 2500. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard. The contact had to pump the brake pedal several times to stop the vehicle. The vehicle was taken to the dealer for an oil change, and the contact informed the dealer of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not informed of the issue. The failure mileage was approximately 15,000.
NHTSA complaint #11759006 · source - Filed Jun 29, 202612,000 miSDElectrical SystemLighting
The contact owns a 2024 Ram 2500. The contact stated that while driving at an undisclosed speed, the trailer braking system failed to operate, slow the vehicle, or stop the trailer while the brake pedal was depressed. The contact stated that the trailer brake disconnected warning light was illuminated. The contact researched and was made aware of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the VIN was not included. The vehicle was taken…
NHTSA complaint #11747148 · source - Filed Jun 22, 2026COEngine
This is a brand new truck with 22,000 miles, a rod came loose in the engine when i was driving it, and blew a hole in the engine at 65 MPH, the rod then shot through my oil pan, I lost all drivability, no steering, no gas and I could not see due to black smoke. I almost died! I was able to pull over all the way to the left by the grace of God, not being able to see and having cars driving by at top speeds this is a catastrophic failure and the service Tech Ethan where the…
NHTSA complaint #11745646 · source - Filed Jun 9, 2026TXBrakes
Brakes always collapse to the Floor. You cannot stick your toe in between the brake and the floorboard. But if you pump up the brakes like you used in the 1970''s the brake will rise and you can put a full foot underneath between the brake and the floorboard. Those making the brakes stop the truck 80%better. But if you put it in 4x4 mode there is almost no stopping power at all. You only have 10% of your brakes. Both issues can cause death and or injuries! If 4x4 is used on…
NHTSA complaint #11743011 · source
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Other 2024 Ram models
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology