2024 Ram 3500 problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 45 complaints with NHTSA about the 2024 Ram 3500, most often about brakes. There are 2 recalls for this model year.

Complaints
45
Recalls
2
Crashes
5
Fires
1
Injuries
4
Median mileage
9,500 mi
at time of problem

Key facts

  • Brakes is the most-reported problem area, named in 12 of 45 complaints (27%).
  • Electrical System (12) and transmission & drivetrain (6) follow.
  • Half of the complaints that list mileage happened before 9,500 mi.
  • Owners reported 5 crashes, 1 fire and 4 injuries.
  • The 2024 Ram 3500 has 2 recalls on file.
  • It ranks 6th of 16 Ram 3500 model years by our severity-weighted complaint score (1st = worst).
  • That is 165% more complaints than the 2023 model year (17).

2024 Ram 3500 problems by category

  • Brakes · 3 crashes
    12 complaints
  • Electrical System
    12 complaints
  • Transmission & Drivetrain
    6 complaints
  • Engine
    6 complaints
  • Airbags · 3 crashes
    5 complaints
  • Other / Unknown · 1 crash
    5 complaints
  • Wheels & Tires
    4 complaints
  • Lighting
    3 complaints
  • Fuel, Hybrid & EV Propulsion
    3 complaints
  • Suspension
    3 complaints
  • Steering
    2 complaints
  • Acceleration & Cruise Control · 1 crash
    2 complaints
  • Driver Assistance & Safety Tech
    2 complaints
  • Body & Structure
    2 complaints
  • Visibility & Wipers
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Service brakes12
Electrical system10
Power train6
Engine6
Air bags5
Unknown or other5
Tires3
Suspension3

When problems happen (mileage)

5Under 10k110k–30k30k–60k360k–100k100k–150k1150k+
Mileage at the time of the problem, for 2024 Ram 3500 complaints that list mileage.

2024 Ram 3500 recalls (2)

  • Recall 24V199000Mar 14, 202438,164 vehicles
    AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE · STEERING:COLUMN

    Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Risk: An air bag that does not deploy in a crash can increase the risk of injury.

    Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

  • Recall 23V799000Nov 28, 2023185,251 vehicles
    EXTERIOR LIGHTING · STEERING:STEERING CONTROL MODULE

    Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Risk: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

    Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

Recent 2024 Ram 3500 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Oct 5, 2026NJBrakesElectrical System
    Since first test driving the truck in March of 2025, there was an issue with the ABS system warning coming on. When that happens, it also disables 4 wheel drive, electronic stability control, cruise control and trailer brakes. The first 3x it happened while NOT towing at about 45mph. Other times it happened while towing a 16,000# trailer which caused vehicle control issues when braking. I did however discover, in a panic, that the manual trailer brake lever still works. The…
    NHTSA complaint #11768900 · source
  2. Filed Sep 24, 2026FLEngine
    The truck has a CEL P2459. The unit was taken back to the dealer on June 15, 2026, and they diagnosed an aftermarket air cleaner and regeneration. The CEL continued to display P2459, and I returned the truck to the dealer on 9/23. The dealer stated I had a defective air cleaner housing and was willing to pay 80% of the cost. They also said the restriction likely caused the DPF filter to plug because it caused excessive DPF generation. I believe this defective air housing may…
    NHTSA complaint #11766631 · source
  3. Filed Sep 9, 20264,000 miNJCrashAcceleration & Cruise Control
    The contact owns a 2024 Ram 3500. The contact stated that while pulling into a parking lot, the transmission was shifted into reverse and then shifted into drive, and the vehicle unexpectedly accelerated without the accelerator pedal being depressed. The vehicle crashed into a concrete post. The contact stated that the front passenger’s side of the vehicle sustained severe damage. The vehicle was taken to a body shop and inspected by the insurance company for a claim. The…
    NHTSA complaint #11763049 · source
  4. Filed Sep 8, 2026LABrakesElectrical System
    towing control module, brake lights work trailer breaks will not grab, lights on the module do not come on the module has never worked since I bought the 2024 dodge 3500 dually diesel
    NHTSA complaint #11762908 · source
  5. Filed Jul 20, 2026ALSuspension
    The truck is in for its second front end alignment. I bought it brand new in October 2024 and it has about 43000 miles on it. I'm concerned for my family's safety. If it is going out of alignment this often, I don't feel safe driving it. The dealership has no explanation of why its going out so fast. I know I'm not the only one having this problem. There are thousands of people saying they are having the same issues. It was out of alignment from the factory. Pretty much all…
    NHTSA complaint #11751648 · source
  6. Filed Jul 10, 2026NJBrakesElectrical System
    Loss of various systems while towing 14,000# trailer in hilly terrain. Loss of trailer brakes caused diminished control on the vehicle. * 4WD System Temporarily Unavailable * Service Antilock Brake System * Service Electronic Stability Control * Service Trailer Brake System The issue was previously repaired 3x. The problem originally happened 3x on the same road in the same spot. Right turn off a road, then going up hill. The first 2x lasting less than 10 miles. The 3rd,…
    NHTSA complaint #11749466 · source
  7. Filed Jun 30, 2026INBody & Structure
    The contact owns a 2024 Ram 3500 equipped with Weigh Safe Trailer Heavy Duty Transfer Hitch Model, Serial Number: (Unknown), also known as the Heavy-Duty Weight Distribution Hitch, True Tow Distribution Hitch Heavy Weight. The contact stated that while driving approximately 40 MPH, an aluminum pin sheared off, causing the trailer hitch to disconnect from the vehicle. The contact became aware that the trailer was slightly drifting towards the right. The contact released the…
    NHTSA complaint #11747357 · source
  8. Filed Jun 19, 2026AZ1 injuredElectrical System
    PTC heater short circuited, overheated and scorched/melted itself as well as other plastic Hvac components and sent toxic fumes into the passenger compartment via the HVAC vents. This truck has been in 2 different Dodge dealer service departments multiple times for the same failures. After repairs were performed, the same failures occurred on the way home from the dealer. The PTC heater grid sits INSIDE of the HVAC airway. I am now experiencing multiple adverse medical…
    NHTSA complaint #11745306 · source

Compare the 2024 Ram 3500 with another vehicle →

Other 2024 Ram models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology