2017 Ram 3500 electrical system problems

Related recalls

• Recall 18V332000May 17, 20184,815,661 vehicles
  ELECTRICAL SYSTEM:SOFTWARE · ELECTRICAL SYSTEM:WIRING · VEHICLE SPEED CONTROL:CRUISE CONTROL

  Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

  Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

  Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

What owners say

1. Filed Jan 8, 2026380,000 miCAElectrical System

   Odometer Fraud. The contact purchased a 2017 Ram 3500. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale from Facebook. At the time of purchase, the vehicle mileage was 234,000, and at the time of registration, it was discovered that the mileage was 380,000. A Police report was filed.

   NHTSA complaint #11709698 · source
2. Filed Mar 1, 2025CABrakesElectrical System

   Failure of anti-lock brake system module (abm). Failure of anti-lock brake system hydraulic control unit (hcu). Both have failed and have been replaced *twice* at dealership in under 40,000 miles. Warning light and audible warning indicated problem. Brake response dangerously inadequate. This problem is under nhtsa 24v-896 / fca c4b. However this vin apparently excluded and/or not recognized as included in recall by fca/nhtsa. This is in error and must be remediated.

   NHTSA complaint #11645725 · source
3. Filed Feb 23, 2025OKBrakesElectrical SystemAcceleration & Cruise Control

   The cruise control stop working and we received a service electronic braking system warning and the trailer brakes stopped working

   NHTSA complaint #11644434 · source
4. Filed Dec 4, 2024TXBrakesElectrical SystemAcceleration & Cruise Control

   ABS light goes on and off constantly, cruse control will not work. Truck has 29,000 mikes and has been doing this for 3 years

   NHTSA complaint #11628804 · source
5. Filed Oct 22, 2024ALBrakesElectrical SystemAcceleration & Cruise Control

   The abs and traction control lights flash on and off. They also have remained off and the back on for while. Happens a lot during summer and when driving for a while. While on cruise control and the lights comes sudden loss of power and agrressive engine slow down causing the vehicle to shake. Has happen multiple times.

   NHTSA complaint #11621257 · source
6. Filed Sep 20, 2024FLBrakesElectrical System

   On two separate occasions I had total brake loss , the truck has under 21,000 miles on it and while driving and trying to stop I have total brake loss , today I almost rear end a car due to the failure, luckily for them I have relatively good reflexes and I don’t panic , if either of those were not true I possibly could of killed the two occupants of the car in front of me , I was traveling approximately 70 miles an hour on the interstate had had to apply my brakes. When I…

   NHTSA complaint #11615707 · source
7. Filed Jul 28, 2024INBrakesElectrical SystemAcceleration & Cruise Control

   Abs and traction control lights come on, simultaneously canceling cruise control. Vehicle speed immediately slows, and traffic behind me catches up quickly as it takes a few seconds to react and get the vehicle back up to speed. Also, no abs in wet condition, etc. Bumps in the road cause the system to go out and come back on. It's become such a problem that I've had to pull the fuse for abs, which means no more cruise control. But also activates the red brake warning light.…

   NHTSA complaint #11604949 · source
8. Filed Jun 4, 2024FLBrakesElectrical System

   I've been waiting for replacement parts for Technical Service Bulletin S2005000004 for over 8 months. It's my understanding from the dealer I visited that I could have a complete failure of electronics and/or brakes. Many warning lights and warning messages are displayed on the dashboard. Dodge has not issued a recall. I've been towing an 18,000lb RV around the country off and on for a number of years and was never made aware of this danger.

   NHTSA complaint #11592429 · source
9. Filed Apr 15, 2024162,388 miNVElectrical System

   The contact owns a 2017 Ram 3500. The contact stated while the vehicle was undergoing DOT inspection, the DOT inspector advised the contact to shift in neutral (N), and to activate and squeeze the brake controller manually. The contact was then advised to shift into drive (D) and to release the brake pedal while squeezing the brake controller. The contact stated that upon following the instructions, the vehicle moved forward. The DOT inspector determined that the brake…

   NHTSA complaint #11583133 · source
10. Filed Mar 28, 2024SCBrakesElectrical System

    issue with reoccurring Electronic Brake System Failure message along with ABS and Stability Control faults. This is now the third time this error has appeared. Twice they replaced both the ABS controller and hydraulic unit.

    NHTSA complaint #11580010 · source
11. Filed Jan 21, 2024NYBrakesElectrical System

    The ABS and traction control lights keep chiming and flashing. This condition disables the cruise control as well and possibly the 4WD system. Parts aren’t available at this time from the dealership and after doing research, this seems to be a very common problem with the 2017-2018 Ram 2500/3500 models.

    NHTSA complaint #11566765 · source
12. Filed Jan 8, 2024OHBrakesElectrical System

    ABS control module has failed part number 68347098AA this part has been on back order for over a year dealers do not have a firm date on the delivery, This is a safety issue that dealers can not repair.

    NHTSA complaint #11564289 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology