2018 Ram 3500 acceleration & cruise control problems

Related recalls

• Recall 18V332000May 17, 20184,815,661 vehicles
  ELECTRICAL SYSTEM:SOFTWARE · ELECTRICAL SYSTEM:WIRING · VEHICLE SPEED CONTROL:CRUISE CONTROL

  Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

  Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

  Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

What owners say

1. Filed Sep 25, 202650,000 miWIBrakesAcceleration & Cruise Control

   The contact owns a 2018 Ram 3500. The contact stated that the ABS warning light intermittently flashed on the instrument panel while driving at various speeds. The contact stated that an audible chime was sounded with the warning light illuminated and the ABS, traction control, and cruise control features became inoperable. The contact stated that the failure almost caused two crashes due to the lack of the ABS functionality. The contact then received notification of NHTSA…

   NHTSA complaint #11766920 · source
2. Filed Jun 12, 2026CABrakesElectrical SystemAcceleration & Cruise Control

   I am the owner of a 2018 Ram 3500 subject to Recall C4B (NHTSA Recall No. 24V-896) involving the Brake Hydraulic Control Unit (HCU). The recall was announced on November 27, 2024. As of June 2026, NHTSA’s website still states that the recall is incomplete and that a remedy is not yet available for my vehicle. The defect causes active symptoms during operation. The vehicle continuously chimes while driving, similar to a seatbelt warning, and cruise control is disabled. These…

   NHTSA complaint #11743637 · source
3. Filed May 15, 2026MNBrakesOther / UnknownAcceleration & Cruise Control

   There is still no remedy to this recall and my truck is affected - I have been driving with NO ABS AND NO TRACTION CONTROL for almost 4 YEARS. This has also deactivated my cruise control. This is unacceptable and compromises me and my families safety. This is not a question of if it is going to happen, but when. My vehicle isn't under the category of "may be susceptible to failure" it has failed and I have permanently lost those BASIC and CRITICAL safety features. It is…

   NHTSA complaint #11738213 · source
4. Filed May 11, 2026MNBrakesAcceleration & Cruise Control

   I am getting an error concerning the antilock brakes on my truck. This error is random shows up every few days. When it does show up it dings every thirty seconds and does not stop, which is very distracting. Also shuts off the cruise control. It took a copy of the recall to my local dodge dealer and they will not fix it.

   NHTSA complaint #11736971 · source
5. Filed May 4, 2026WIBrakesAcceleration & Cruise Control

   RAM recall dates December 2024 on ABS failure. Received letter a long time ago. However, RAM still says parts are unavailable and it's been 18 months. This is ridiculous. Failure includes Cruise Control turned off. Audible sounds and warning lights on Dash.

   NHTSA complaint #11735562 · source
6. Filed Apr 30, 2026LABrakesAcceleration & Cruise Control

   It has been 3 years of our ABS failing due to a Brake HCU not being replaced. Now the engine light comes on due to issues with the Electronic Braking System. We cannot use this to travel due to the cruise control going out as soon as the ABS light goes on which is every 5 minutes. Why is this allowed to be on recall but ‘ no fix has been determined’?!!!! We need answers.

   NHTSA complaint #11734997 · source
7. Filed Jan 21, 202640,000 miOHBrakesAcceleration & Cruise Control

   The contact owns a 2018 Ram 3500. The contact stated that the ABS and electronic brake fault light and message randomly activated with a beeping sound. Additionally, the cruise control was inoperable. The vehicle was taken to the local dealer, and the contact was informed about NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); and stated that parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the…

   NHTSA complaint #11712312 · source
8. Filed Jan 12, 2026INDriver Assistance & Safety TechAcceleration & Cruise Control

   Slide off road while braking. Braking problem due to recall, Manufacturer Recall NumberC4B / NHTSA Recall Number24V-896. Recall was to be fix 1st quarter of 2025, Now 2026 still not repair solution.

   NHTSA complaint #11710374 · source
9. Filed Jan 5, 2026CABrakesAcceleration & Cruise Control

   There is an open recall (C4B) for my Ram truck. The ABS light and "Service Brake System" light and message are currently displayed on the truck's dash. I contacted FCA about a year ago and told them I have an active issue. They said they placed me on a priority wait list but the remedy is not available yet. It is unacceptable for them to not have a remedy ready for an 8 year old truck when the issue was known about some time ago. I would appreciate if NHTSA or other…

   NHTSA complaint #11708937 · source
10. Filed Dec 10, 2025WIBrakesAcceleration & Cruise Control

    Since January 2023, my truck stability control system has been disabled related to CB4 NHTSA 24V-896 recall. TWO years! I can't sell the truck like this & I have no idea when it will result in an accident. Stellantis needs to be held accountable. Every contact with them results in a response of waiting for parts. I've had no choice but to drive another 18000 dangrous miles with this vehicle. This is unacceptable.

    NHTSA complaint #11704241 · source
11. Filed Dec 5, 202540,000 miNHBrakesAcceleration & Cruise Control

    The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the brake, cruise control, and ABS warning lights illuminated. The contact stated that the cruise control and ABS failed to function as intended. The contact stated that when the brake pedal was depressed, the vehicle failed to stop as intended. In addition, the contact stated that a beeping sound was persistent. The contact was annoyed by the persistent beeping while driving.…

    NHTSA complaint #11703216 · source
12. Filed Nov 29, 2025TXBrakesAcceleration & Cruise Control

    Almost got into a wreck because my ABS failed. I was going down the interstate with my cruise control on and my abs and traction light came on. My cruise control.immediately stopped working and I was almost rear ended. I called the Ram dealership and they said they have no time frame of when they will have parts in to fix it under the recall. Does someone have to die before Ram will start fixing these abs units. The recall has been out since Nov 2024. They need to be held…

    NHTSA complaint #11702055 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology