2022 Ram 5500 problems, complaints & recalls

2022 Ram 5500 recalls (4)

• Recall 25V765000Nov 6, 2025532 vehicles
  AIR BAGS:FRONTAL · STEERING:STEERING CONTROL MODULE

  Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 1500, Ram 2500, Ram 3500, Ram 4500, and Ram 5500 vehicles. The steering column control module may cause the driver's side air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

  Risk: A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.

  Remedy: Dealers will replace the steering column control module, free of charge. Owner notification letters were mailed beginning December 11, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 14C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

• Recall 23V060000Feb 9, 2023302,067 vehiclesPark outside
  ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

  Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

  Risk: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.

  Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.

• Recall 22V642000Aug 26, 20224,907 vehicles
  ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

  Chrysler (FCA US, LLC) is recalling certain 2022 Ram 3500, 3500 Cab Chassis, Ram 2500, and 4500 and 5500 Cab Chassis vehicles equipped with Cummins 6.7L turbo diesel engines. The engine control module (ECM) may have been built with a misaligned capacitor that can short-circuit, resulting in an internal loss of communication.

  Risk: An internal loss of communication can result in a loss of drive power, increasing the risk of a crash.

  Remedy: Dealers will replace the ECM, free of charge. Owner notification letters were mailed October 20, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z87.

• Recall 21V798000Oct 14, 2021131,177 vehiclesPark outside
  ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

  Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.

  Risk: A vehicle fire increases the risk of injury.

  Remedy: Owners are advised to park these vehicles outside of buildings or structures, and not near other vehicles, until the vehicle has been remedied. Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. This recall has been superseded by 23V060.

NHTSA defect investigations

• PE24009Opened Mar 27, 2024Open

  2022 RAM Transmission Snap Ring Failure

  The Office of Defect Investigations (ODI) has received 82 complaints alleging loss of motive power due to an internal transmission failure of the K1 snap ring in model year 2022 Ram 3500, 4500, and 5500 vehicles. Of these complaints, 16 describe a complete loss of motive power at speeds greater than 25 miles per hour, without the ability for the vehicle to resume normal operation. The subject vehicles can be up-fit as an ambulance and other emergency response vehicle or may be heavily loaded when used for towing. During the failure event, the snap ring becomes dislodged and forward gears 1-4 a…

Recent 2022 Ram 5500 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Feb 14, 2025NJCrashTowedSteering

   Our driver told us that he lost steering. At 35 mph on a open highway (which is confirmed by our gps). He also has a clean driving record and has been driving box truck for decades with no incident. Once steering was lost the box truck to slam in into the barrier twice , than roll onto its side. There where no other cars involved in the accident and the truck is now totaled. There is so much damage done to the truck it is hard to pinpoint the failure point. The center link…

   NHTSA complaint #11642692 · source
2. Filed Nov 2, 2024IDTransmission & Drivetrain

   Dealership confirmed K1 and K2 snap ring failure on a 22 Dodge Ram under warranty with 15933 miles. Transmission was manufactured in August of the truck build. On [XXX] while driving my 22 Ram 5500 the truck lost all forward gears while coming down the mountain with a loaded truck camper and pulling a trailer with an ATV. Truck was below GVWR. This truck had 15933 miles and 24 months old. All servicing intervals were met and serviced at a certified Dodge dealership. The…

   NHTSA complaint #11623278 · source
3. Filed Oct 17, 2024105,000 miFLTowedTransmission & Drivetrain

   The contact owns a 2022 Ram 5500. The contact stated while driving at approximately 40 MPH, the vehicle was losing forward momentum. The contact stated that the check engine warning light was illuminated. The contact depressed the accelerator pedal and the engine was revving but the vehicle was not gaining any forward momentum. The contact pulled the vehicle over and turned the vehicle off and on, however, when the contact had shifted the vehicle into drive (D) the vehicle…

   NHTSA complaint #11620325 · source
4. Filed Jul 31, 20248,000 miWATowedTransmission & Drivetrain

   The contact owns a 2022 Ram 5500. The contact stated while driving 50–55 MPH, the vehicle lost motive power due to the transmission failure. There were no warning lights illuminated. The vehicle was towed to the local dealer but was not diagnosed or repaired. The vehicle was towed to another local dealer, Speck Chrysler Jeep Dodge Ram (125 E Allen Rd., Sunnyside, WA 98944), where it was diagnosed that the snap ring was fractured. The vehicle was not repaired. The…

   NHTSA complaint #11605587 · source
5. Filed May 9, 2024TXTransmission & Drivetrain

   The transmission failed at approximately 3000 miles. Reverse was the only gear to function properly. The truck has been at the dealership for over 2 months and they have not fixed it yet.

   NHTSA complaint #11587840 · source
6. Filed Mar 11, 2024MIWheels & Tires

   This is a 2022 Dodge Ram 5500. The wheel studs broke off while driving on the interstate, and the dually tires came off. This is a major safety issue and the driver had a narrow escape. This same issue persisted through the 2012-2021 model years and RAM had a recall (Y26) for those years. I do not believe the issue has been fixed for the 2022 model year. When I asked RAM for reimbursement for the replacement studs and labor, they turned it down saying my model year was not…

   NHTSA complaint #11576587 · source
7. Filed Dec 9, 2023WATransmission & Drivetrain

   Truck has 6500 miles, went to put it in reverse from drive in busy intersection and transmission started to slip. Truck ultimately wouldn't drive at all. Started throwing codes (P0731-00 in particular) and found out that it needs a new K1 clutch snap ring repair. There are more than 300 people with this issue, this has not only happened with me from my research on forums about this code being thrown. This is a 2022 with 6500 miles, there are too low of miles on this truck…

   NHTSA complaint #11559320 · source
8. Filed Aug 22, 20231,973 miSDTowedTransmission & Drivetrain

   The contact owns a 2022 Ram 5500. The contact stated while driving 50 MPH, the vehicle lost motive power, with the 4-WD unavailable message displayed. Additionally, the check engine warning light was illuminated. The vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 1,973.

   NHTSA complaint #11540149 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology