2019 Ram 5500 problems, complaints & recalls

2019 Ram 5500 recalls (9)

• Recall 22V759000Oct 11, 202226,961 vehicles
  SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

  Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 4500 and 5500 Cab Chassis vehicles. The rear brake hose inside diameter may be too small, which could cause the hose to rupture. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 106, "Brake Hoses."

  Risk: A brake hose rupture can cause a loss of braking ability, increasing the risk of a crash.

  Remedy: Dealers will replace the rear brake hoses, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZA5.

• Recall 22V035000Jan 27, 2022171,789 vehicles
  VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

  Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.

  Risk: Reduced visibility increases the risk of a crash.

  Remedy: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.

• Recall 21V880000Nov 12, 2021222,410 vehicles
  FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

  Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

  Risk: An engine stall increases the risk of a crash.

  Remedy: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.

• Recall 21V439000Jun 10, 202132,002 vehicles
  ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

  Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.

  Risk: Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.

  Remedy: Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.

• Recall 21V398000May 27, 2021447,985 vehicles
  WHEELS:LUGS/NUTS/BOLTS/STUDS

  Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

  Risk: Wheel separation can cause a vehicle crash.

  Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.

• Recall 21V023000Jan 26, 20214 vehicles
  SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

  Excellance, Inc (Excellance) is recalling certain 2019-2020 Excellance-modified RAM 4500/5500 vehicles to be equipped with CLASS Suspension Systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.

  Risk: A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.

  Remedy: Excellance will notify owners, and dealers will install a kit to remedy any damage and to prevent any future damage, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Excellance customer service at 1-800-882-9799.

• Recall 21V008000Jan 13, 202123 vehicles
  SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS

  Braun Northwest (Braun Northwest) is recalling certain 2019-2020 RAM 4500/5500 vehicles equipped with Liquid Spring rear suspension systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.

  Risk: A worn rear brake line may leak fluid, resulting in a partial or complete loss of the rear brakes, increasing the risk of a crash.

  Remedy: Braun Northwest will notify owners, and dealers will install a repair kit to each rear caliper and modify the rear brake caliper flexible line mounting. Any worn rear brake caliper flexible lines will be replaced as needed, free of charge. The recall began June 8, 2020. Owners may contact Braun Northwest customer service at 1-360-748-0195.

• Recall 20V511000Aug 27, 202032,318 vehicles
  ELECTRICAL SYSTEM:SOFTWARE · ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

  Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.

  Risk: A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.

  Remedy: Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.

• Recall 19V498000Jun 27, 2019499 vehicles
  FUEL SYSTEM, DIESEL

  Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500 and 3500 trucks, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with diesel engines. The fuel lines may leak fuel into the engine compartment.

  Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

  Remedy: Chrysler will notify owners, and dealers will inspect the fuel lines, replacing them if necessary, free of charge. The recall began July 18, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V76.

NHTSA defect investigations

• EA23001Opened Mar 17, 2023Openled to recall 24V957

  High pressure fuel pump failure

  The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a compreh…

• PE21021Opened Oct 14, 2021Closed Apr 14, 2023

  High pressure fuel pump failure

  The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021 to investigate allegations of stall/loss of motive power as a result of high pressure fuel pump failures in certain model year (MY) 2019-2020 RAM 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines.On November 12, 2021, FCA filed vehicle recall 21V-880 and equipment recall 21E-094 on the subject population, identifying an `internally failed component? of the high pressure fuel pump equipped on the 6.7L Cummins Turbodiesel engine that introduced debris into the fuel system poten…

Recent 2019 Ram 5500 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Jul 22, 2026110,000 miNVTowedFuel, Hybrid & EV Propulsion

   The contact owns a 2019 Ram 5500. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to a certified mechanic to be diagnosed. The mechanic associated the failure with the diesel pump. The mechanic informed the contact that the diesel pump was previously replaced with a generic part. The contact stated that a recall associated with the failure was previously performed by the dealer. The dealer was contacted and informed…

   NHTSA complaint #11752221 · source
2. Filed Jun 2, 2026MEFuel, Hybrid & EV Propulsion

   The DEF system failed on this truck at the end of 2025. The truck has entered limp mode, and if we continue to drive it, it will shut down completely. The vehicle has been at Darling's RAM in Ellsworth, ME since March 2026, and they say that they are still waiting for the parts. Why aren't parts available?? They have no idea when parts will be shipped from the manufacturer. Why is this at all acceptable?? I am running a business, and I am having to cancel orders from my…

   NHTSA complaint #11741460 · source
3. Filed Oct 15, 2025163,000 miNCFuel, Hybrid & EV Propulsion

   The contact owns a 2019 Ram 5500. While the contact's husband was driving the vehicle at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The driver became aware of an abnormally loud sound. Additionally, the vehicle failed to exceed 40 MPH while driving on a busy highway. No warning lights were illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The failure reoccurred.…

   NHTSA complaint #11693579 · source
4. Filed Jan 26, 2025TX2 injuredBody & Structure

   While unloading cargo, I was standing on the flatbed of the truck, leaning over the standing side-gates, without realizing they weren’t locked in place. The gates fell down onto a co-worker and I fell out of the truck. Similar incidents have occurred before and after this accident. These gate latches don’t have any warning systems in place to indicate when they are unlocked. It is unknown if this component has been inspected by others.

   NHTSA complaint #11638587 · source
5. Filed May 21, 2024OHTowedWheels & Tires

   The contact owns a 2019 Ram 5500. The contact stated that while one of his drivers was driving at an undisclosed speed, the tire tread detached and began to roll down the highway. The driver pulled over to the side of the road. There was no warning light illuminated. There was no injury sustained; however, the driver missed a week of work due to the traumatic experience from the failure. The vehicle was towed to the dealer where the diagnostic test was undisclosed; however,…

   NHTSA complaint #11589940 · source
6. Filed Aug 9, 2023NMBrakesFuel, Hybrid & EV Propulsion

   The contact owns a 2019 Ram 5500. The contact received notification of NHTSA Campaign Numbers: 22V759000 (Service Brakes, Hydraulic) and 21V880000 (Fuel System, Diesel) however, parts to do the recall repairs were unavailable. The dealer was made aware of the issue and the contact was informed there was a limited quantity of available parts. The contact was placed on a waiting list. The manufacturer was made aware of the issue. The contact stated that the manufacturer had…

   NHTSA complaint #11537361 · source
7. Filed Feb 17, 2023IAEngine

   I would like to report a major safety concern with the push button start system and programming on the 2019 and up 5500 cab and chassis with the 6.7 Cummins. On November 29th we had a 2019 Ram 5500 that went in the ditch and ended up on its side because of soft ground. It was laid fully on the passenger side. It was still running. Operator tried to turn off engine and it would not. After he climbed out drivers side window he tried to clamp off fuel line. Truck continued to…

   NHTSA complaint #11507881 · source
8. Filed Jan 3, 2023WITransmission & Drivetrain

   The transfer case shifted itself into neutral while driving on the highway. It wouldn't go into any other gears and it lost all functionality. I wasn't under load and had been maintaining a set 65 mph. There was no warning the RPMs just redlined. I set the vehicle into what registered as park and when I got out it continued to roll towards me. I had 3 small children in the vehicle at the time and had we not made it off the highway in time I hate to think what could have…

   NHTSA complaint #11499977 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology