Recall 21V880000: 2019–2020 Ram 2500, 2019–2020 Ram 3500, 2019–2020 Ram 4500 +1 more
Updated from NHTSA data · How we count
- Report date
- Nov 12, 2021
- Vehicles affected
- 222,410
- Models
- 4
- Initiated by
- Manufacturer
The problem
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
The risk
An engine stall increases the risk of a crash.
The fix
Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2019 Ram 2500
- 2020 Ram 2500
- 2019 Ram 3500
- 2020 Ram 3500
- 2019 Ram 4500
- 2020 Ram 4500
- 2019 Ram 5500
- 2020 Ram 5500
Details
- NHTSA campaign
- 21V880000
- Manufacturer campaign
- Y78
- Manufacturer
- Chrysler (FCA US, LLC)
- Owner letters
- May 17, 2022
- Components
- Fuel system, diesel:delivery:fuel pump (Fuel, Hybrid & EV Propulsion)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology