Recall 21V398000: 2012 Dodge RAM 3500, 2012 Dodge RAM 4500, 2012 Dodge RAM 5500 +3 more
Updated from NHTSA data · How we count
- Report date
- May 27, 2021
- Vehicles affected
- 447,985
- Models
- 6
- Initiated by
- Manufacturer
The problem
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
The risk
Wheel separation can cause a vehicle crash.
The fix
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2012 Dodge RAM 3500
- 2012 Dodge RAM 4500
- 2012 Dodge RAM 5500
- 2013 Ram 3500
- 2014 Ram 3500
- 2015 Ram 3500
- 2016 Ram 3500
- 2017 Ram 3500
- 2018 Ram 3500
- 2019 Ram 3500
- 2020 Ram 3500
- 2021 Ram 3500
- 2013 Ram 4500
- 2014 Ram 4500
- 2015 Ram 4500
- 2016 Ram 4500
- 2017 Ram 4500
- 2018 Ram 4500
- 2019 Ram 4500
- 2020 Ram 4500
- 2021 Ram 4500
- 2013 Ram 5500
- 2014 Ram 5500
- 2015 Ram 5500
- 2016 Ram 5500
- 2017 Ram 5500
- 2018 Ram 5500
- 2019 Ram 5500
- 2020 Ram 5500
- 2021 Ram 5500
Details
- NHTSA campaign
- 21V398000
- Manufacturer campaign
- Y26, Y36
- Manufacturer
- Chrysler (FCA US, LLC)
- Owner letters
- Aug 26, 2021
- Components
- Wheels:lugs/nuts/bolts/studs (Wheels & Tires)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology