Recall 21V023000: 2019–2020 Ram 4500, 2019–2020 Ram 5500
Updated from NHTSA data · How we count
- Report date
- Jan 26, 2021
- Vehicles affected
- 4
- Models
- 2
- Initiated by
- Manufacturer
The problem
Excellance, Inc (Excellance) is recalling certain 2019-2020 Excellance-modified RAM 4500/5500 vehicles to be equipped with CLASS Suspension Systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
The risk
A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
The fix
Excellance will notify owners, and dealers will install a kit to remedy any damage and to prevent any future damage, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Excellance customer service at 1-800-882-9799.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 21V023000
- Manufacturer
- Excellance, Inc
- Owner letters
- May 7, 2021
- Components
- Service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings (Brakes)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology