Recall 21V439000: 2019–2020 Ram 3500, 2019–2020 Ram 4500, 2019–2020 Ram 5500
Updated from NHTSA data · How we count
- Report date
- Jun 10, 2021
- Vehicles affected
- 32,002
- Models
- 3
- Initiated by
- Manufacturer
The problem
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
The risk
Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
The fix
Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Details
- NHTSA campaign
- 21V439000
- Manufacturer campaign
- Y21
- Manufacturer
- Chrysler (FCA US, LLC)
- Owner letters
- Jun 25, 2021
- Components
- Engine and engine cooling:engine:oil/lubrication (Engine)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology