Recall 12V034000: 2012 Ford Expedition, 2012 Lincoln Navigator
Updated from NHTSA data · How we count
- Report date
- Feb 2, 2012
- Vehicles affected
- 569
- Models
- 2
- Initiated by
- Manufacturer
The problem
Ford is recalling certain model year 2012 expedition and lincoln navigator vehicles, manufactured from november 19, 2011, through december 2, 2011, for failing to comply with the requirements of federal motor vehicle safety standard no. 202, "head restraints." these vehicles may have inadequate welds on the head restraint support brackets for the second row, right-hand seat.
The risk
In the event of a crash, the seat head restraint may not provide the required strength, increasing the risk of injury.
The fix
Ford will notify owners, and dealers will replace the head restraints as necessary, free of charge. The safety recall began on february 21, 2012. Owners may contact ford motor company customer relationship center at 1-866-436-7332.
Notes
Ford's recall campaign number is 12c22.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
Affected vehicles
- 2012 Ford Expedition
- 2012 Lincoln Navigator
Details
- NHTSA campaign
- 12V034000
- Manufacturer campaign
- 12C22
- Manufacturer
- FORD MOTOR COMPANY
- Owner letters
- Feb 21, 2012
- Components
- Seats:mid/rear assembly (Seats & Seat Belts)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology