Recall 15V340000: 2011–2013 Ford Flex, 2011–2012 Ford Fusion, 2011–2013 Ford Taurus +4 more
Updated from NHTSA data · How we count
- Report date
- Jun 2, 2015
- Vehicles affected
- 393,623
- Models
- 7
- Initiated by
- ODI
The problem
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
The risk
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
The fix
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2011 Ford Flex
- 2012 Ford Flex
- 2013 Ford Flex
- 2011 Ford Fusion
- 2012 Ford Fusion
- 2011 Ford Taurus
- 2012 Ford Taurus
- 2013 Ford Taurus
- 2011 Lincoln MKS
- 2012 Lincoln MKS
- 2013 Lincoln MKS
- 2011 Lincoln MKT
- 2012 Lincoln MKT
- 2013 Lincoln MKT
- 2011 Lincoln MKZ
- 2012 Lincoln MKZ
- 2011 Mercury Milan
Details
- NHTSA campaign
- 15V340000
- Manufacturer campaign
- 15S18
- Manufacturer
- Ford Motor Company
- Owner letters
- Jul 21, 2015
- Components
- Steering:electric power assist system (Steering)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology