Recall 16V138000: 2015–2016 Volkswagen E-Golf
Updated from NHTSA data · How we count
- Report date
- Mar 7, 2016
- Vehicles affected
- 5,561
- Models
- 1
- Initiated by
- Manufacturer
The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 e-Golf vehicles manufactured May 21, 2014, to March 1, 2016. Oversensitive diagnostics for the high-voltage battery management system may falsely detect an electrical surge resulting in the vehicle's electric drive motor shutting down unexpectedly.
The risk
An unexpected vehicle shutdown can increase the risk of a crash.
The fix
Volkswagen has notified owners, and dealers will update the battery management software, free of charge. The recall began March 15, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93B4.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2015 Volkswagen E-Golf
- 2016 Volkswagen E-Golf
Details
- NHTSA campaign
- 16V138000
- Manufacturer campaign
- 93B4
- Manufacturer
- Volkswagen Group of America, Inc.
- Owner letters
- Mar 17, 2016
- Components
- Electrical system:propulsion system:traction battery (Electrical System); Engine and engine cooling:engine (Engine)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology