2016 Volkswagen E-Golf problems, complaints & recalls
Updated from NHTSA data · How we count
Owners have filed 6 complaints with NHTSA about the 2016 Volkswagen E-Golf, most often about electrical system. There are 5 recalls for this model year.
- Complaints
- 6
- Recalls
- 5
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Median mileage
- 43,000 mi at time of problem
Key facts
- Electrical System is the most-reported problem area, named in 4 of 6 complaints (67%).
- Engine (2) and steering (1) follow.
- Half of the complaints that list mileage happened before 43,000 mi.
- The 2016 Volkswagen E-Golf has 5 recalls on file.
- NHTSA has opened 1 defect investigation covering this vehicle.
- It ranks 3rd of 5 Volkswagen E-Golf model years by our severity-weighted complaint score (1st = worst).
2016 Volkswagen E-Golf problems by category
- Electrical System4 complaints
- Engine2 complaints
- Other / Unknown1 complaints
- Steering1 complaints
- Brakes1 complaints
- Fuel, Hybrid & EV Propulsion1 complaints
- Acceleration & Cruise Control1 complaints
A complaint can mention more than one problem area, so categories add up to more than the total.
Most-reported components
| Component (as filed with NHTSA) | Complaints |
|---|---|
| Electrical system | 3 |
| Engine | 2 |
| Fuel/propulsion system | 1 |
| Service brakes | 1 |
| Steering | 1 |
| Unknown or other | 1 |
| Vehicle speed control | 1 |
| Electrical system:propulsion system:charging:cable/cord:accessory | 1 |
When problems happen (mileage)
2016 Volkswagen E-Golf recalls (5)
- AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 Audi TT Roadster, TT Coupe, S3 Sedan, R8 Coupe, A3 Sedan, A3 Etron, A3 Cabriolet, 2016 Golf Sportwagen, Golf R, Golf GTI, Golf A7, and E Golf vehicles. During air bag deployment, the front passenger air bag may explode or deploy improperly.
Risk: An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper air bag deployment may not properly restrain the occupant, increasing their risk of injury in a crash.
Remedy: Dealers will replace the front-passenger air bag module, free of charge. Owner notification letters were mailed December 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 69DY and 61C1.
- UNKNOWN OR OTHER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
- AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE · AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE · AIR BAGS:SIDE/WINDOW · SEAT BELTS:PRETENSIONER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Risk: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
- LATCHES/LOCKS/LINKAGES
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibrations, such as those created by opening and closing a vehicle door, may cause the rear child door locks to disengage, allowing a child to open a rear door while inside the vehicle.
Risk: If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
Remedy: Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. The recall began on August 22, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 58C9.
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY · ENGINE AND ENGINE COOLING:ENGINE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 e-Golf vehicles manufactured May 21, 2014, to March 1, 2016. Oversensitive diagnostics for the high-voltage battery management system may falsely detect an electrical surge resulting in the vehicle's electric drive motor shutting down unexpectedly.
Risk: An unexpected vehicle shutdown can increase the risk of a crash.
Remedy: Volkswagen has notified owners, and dealers will update the battery management software, free of charge. The recall began March 15, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93B4.
NHTSA defect investigations
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc…
Recent 2016 Volkswagen E-Golf complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
- Filed Oct 23, 2023MDBrakes
The regenerative braking system on my car shut off for about half a second before re engaging automatically. I was slowing down at a red light and had a car in front of me. As I applied the brakes, I hit a bump in the road and the brakes completely stopped working, causing me to almost hit the car in front of me. I do not believe that this issue is known among these vehicles, and I don't know if it has been confirmed by a dealer or testing lab. There were no warning signs…
NHTSA complaint #11551421 · source - Filed Nov 20, 2022MAElectrical System
While the vehicle is attached to A/C power for charging, the forced air heating system does not warm the car. This can leave the occupants without heat for an extended period of time while charging in a remote location which could be life threatening. There used to be a "work around" using CarNET functions for this car, but that service has been discontinued for the 2016 model year. It should also be noted that other battery electric vehicles allow heating and cooling while…
NHTSA complaint #11494331 · source - Filed Oct 14, 2022CAElectrical SystemEngineFuel, Hybrid & EV Propulsion
Two miles into my morning commute, I accelerated to 65 mph when the following message appeared on the instrument display "Error: electrical system. Stop!" At the same time, the vehicle lost all electrical motor drive and began to coast and decelerate. As I coasted there was a clicking noise in the drivetrain and remained audible while I changed lanes to the shoulder and made a safe full stop. I powered the vehicle OFF then ON three time or until the error disappeared. The…
NHTSA complaint #11489309 · source - Filed Jun 9, 202243,000 miCAElectrical System
The contact owns a 2016 Volkswagen E-Golf. The contact stated that while charging the vehicle with the level 3 charger, the female connector on the vehicle became loosened due to a failure with the 4 tabs holding the connector in place on the vehicle. The level 3 charger loosened and exposed the plug with live current going to the part. The contact stated that he smelled a burnt electrical odor and the charger was now inoperable. The contact had taken the vehicle to a local…
NHTSA complaint #11468478 · source - Filed Nov 17, 202079,000 miNCElectrical SystemAcceleration & Cruise ControlSteering
I was driving down the road and the car halted all of a sudden. An error appeared on the dashboard that said electric failure. Stop. Luckily no cars were behind me or it would have been an accident. The car would not start back up for 30-40 minutes.
NHTSA complaint #11375152 · source - Filed Feb 5, 2020500 miSCEngineOther / Unknown
The drop down v-clamp on the exhaust system at the engine came lose. The screw that is to secure this clamp does not function properly and will not stay in place to keep the clamp tight allowing the exhaust to come into the cabin of the automobile. I drove around with the windows down for two (2) weeks prior to my husband finding the issue. He has finally replaced the screw with another screw and a lock nut in order to keep it closed. First this was a unusual noise, then a…
NHTSA complaint #11307180 · source
Compare the 2016 Volkswagen E-Golf with another vehicle →
Other 2016 Volkswagen models
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology