Recall 16V248000: 2012 Ford Expedition, 2011–2012 Ford F-150, 2012 Ford Mustang +1 more
Updated from NHTSA data · How we count
- Report date
- Apr 27, 2016
- Vehicles affected
- 153,581
- Models
- 4
- Initiated by
- Manufacturer
The problem
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
The risk
An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
The fix
Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2012 Ford Expedition
- 2011 Ford F-150
- 2012 Ford F-150
- 2012 Ford Mustang
- 2012 Lincoln Navigator
Details
- NHTSA campaign
- 16V248000
- Manufacturer campaign
- 16S19
- Manufacturer
- Ford Motor Company
- Owner letters
- Sep 16, 2016
- Components
- Power train:automatic transmission (Transmission & Drivetrain)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology