Recall 16V351000: 2015–2016 Freightliner Sprinter 2500, 2015–2016 Freightliner Sprinter 3500, 2015–2016 Mercedes-Benz Sprinter 2500 +1 more
Updated from NHTSA data · How we count
- Report date
- May 24, 2016
- Vehicles affected
- 3
- Models
- 4
- Initiated by
- Manufacturer
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.
The risk
If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.
The fix
DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2015 Freightliner Sprinter 2500
- 2016 Freightliner Sprinter 2500
- 2015 Freightliner Sprinter 3500
- 2016 Freightliner Sprinter 3500
- 2015 Mercedes-Benz Sprinter 2500
- 2016 Mercedes-Benz Sprinter 2500
- 2015 Mercedes-Benz Sprinter 3500
- 2016 Mercedes-Benz Sprinter 3500
Details
- NHTSA campaign
- 16V351000
- Manufacturer
- Daimler Vans USA, LLC
- Owner letters
- Aug 11, 2016
- Components
- Structure:body:roof and pillars (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology