2015 Mercedes-Benz Sprinter 3500 problems, complaints & recalls

2015 Mercedes-Benz Sprinter 3500 recalls (15)

• Recall 21V042000Feb 3, 202148,667 vehicles
  ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE

  Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.

  Risk: If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.

  Remedy: DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.

• Recall 20V663000Oct 28, 202047,667 vehicles
  STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

  Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.

  Risk: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

  Remedy: DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.

• Recall 19V238000Mar 26, 201912 vehicles
  SEATS

  Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

  Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

  Remedy: Vantage has notified owners, instructing them to contact Freedman for a repair kit, free of charge. The recall began March 25, 2019. Owners may contact Freedman customer service at 1-800-443-4540.

• Recall 19V003000Jan 8, 201971,301 vehicles
  AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

  Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

  Remedy: DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

• Recall 19V004000Jan 8, 201988,388 vehicles
  AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

  Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

  Remedy: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

• Recall 17V786000Dec 8, 2017550 vehicles
  EQUIPMENT

  Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

  Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

  Remedy: Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

• Recall 17V093000Feb 10, 201715,338 vehicles
  AIR BAGS

  Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.

  Risk: If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.

  Remedy: DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

• Recall 17V094000Feb 10, 20172 vehicles
  POWER TRAIN:DRIVELINE:DRIVESHAFT

  Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

  Risk: A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.

  Remedy: DVUSA will notify owners, and dealers will install a driveshaft catch strap, free of charge. The recall began on April 27, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

• Recall 17V092000Feb 10, 20172 vehicles
  FUEL SYSTEM, DIESEL

  Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles were manufactured without a protective plate on the front of the gas tank and a foam ring at the filler neck. As such, these vehicles may not comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

  Risk: Without the protective plate and the foam ring installed, impacts may damage the tank resulting in a fuel leak that can increase the risk of a fire.

  Remedy: DVUSA will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on June 6, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

• Recall 16V351000May 24, 20163 vehicles
  STRUCTURE:BODY:ROOF AND PILLARS

  Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.

  Risk: If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.

  Remedy: DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

• Recall 16V261000Apr 29, 201655 vehicles
  STRUCTURE:BODY

  Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may separate from the vehicle when the outer layer of paint peels from the layer below.

  Risk: If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.

  Remedy: DVUSA will notify owners, and dealers will remove the windows and inspect the paintwork, repainting the vehicles as necessary, free of charge. This recall began August 4, 2016. Owners may contact DVUSA customer service at 1-770-705-2070.

• Recall 16V093000Feb 18, 20162,278 vehicles
  EQUIPMENT:OTHER:LABELS

  Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans manufactured April 29, 2015, to December 15, 2015. The affected vehicles have a tire pressure label that incorrectly states a higher maximum load capacity than the vehicle is designed for.

  Risk: The vehicle may be overloaded if loaded to the incorrect weight shown on the label, possibly resulting in axle or tire failure, increasing the risk of a crash.

  Remedy: DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will replace the incorrect tire pressure label, free of charge. The recall began March 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

• Recall 15V261000May 5, 20151,335 vehicles
  ENGINE AND ENGINE COOLING:ENGINE:DIESEL

  Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2015 Sprinter 2500 and Sprinter 3500 vehicles manufactured February 28, 2014, to January 22, 2015. In the affected vehicles, oil may leak from around the chain tensioner gasket area.

  Risk: Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.

  Remedy: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began May 18, 2015. Owners may contact Mercedes customer service at 1-877-762-8267. Note: This recall is an expansion of 14V-764.

• Recall 15V082000Feb 10, 20155,586 vehicles
  STRUCTURE:BODY:DOOR

  Mercedes-Benz USA, LLC - DBA Sprinter (Sprinter) is recalling certain model year 2015 Sprinter 2500 and 3500 vehicles manufactured July 1, 2014, to October 14, 2014. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.

  Risk: If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.

  Remedy: Sprinter will notify owners, and dealers will check the installation of the abutting wedge, correcting it as necessary, free of charge. The recall began in March 2015. Owners may contact Sprinter customer service at 1-877-762-8267.

• Recall 14V764000Dec 1, 20148,279 vehicles
  ENGINE AND ENGINE COOLING:ENGINE:DIESEL

  Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.

  Risk: Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.

  Remedy: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.

NHTSA defect investigations

• PE20014Opened Sep 21, 2020Closed Mar 30, 2021led to recall 21V042000

  Rear Wheel Speed Sensor Failure

  The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures. ODI's analysis identified 6,710 incidents of RWSS failure (unique VINs) in MY 2012-2018 Mercedes- Benz and Freightliner Sprinter vehicles upfitted to campers or recreational vehicles (RVs) representing 81 percent of all Sprinter RWSS reports. Complaint and warranty analysis indicated that the majority of incidents (approximately 99%) were related to RWSS mois…

Recent 2015 Mercedes-Benz Sprinter 3500 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Jul 29, 202152,000 miWATowedBrakesDriver Assistance & Safety TechTransmission & Drivetrain

   The contact owns a 2015 Mercedes-Benz Sprinter 3500. The contact stated while driving approximately 35 mph, the transmission inadvertently downshifted into third gear and the vehicle stalled with an unknown warning light illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the rear wheel speed sensors were faulty and needed to be replaced. The vehicle was repaired, and the failure was remedied. The contact later received…

   NHTSA complaint #11426973 · source
2. Filed Apr 22, 202118,500 miFLAcceleration & Cruise Control

   I received a recall notice for the the rear speed sensors on this vehicle. I have had both front speed sensors fail and i believe this should be looked into as well as i believe the abs brake system was effected by my front wheel speed sensor failures. The first sensor failed 30 days after warranty expired when the vehicle had less than 19,000 miles. The second sensor failed about 3 months later.

   NHTSA complaint #11413331 · source
3. Filed Mar 29, 202113,000 miPAAcceleration & Cruise Control

   When driving the vehicle will accelerate by itself. The brakes will pulsate when you try to stop at the accelerated level you must put the vehicle in neutral to stop. Then 3 lights appear on dash, abs,tire and traction. When the lights appear the vehicle runs fine but cruise control will not work. When vehicle is turned off for the day the next day the lights are gone from dash and the vehicles runs proper for a short period of time. This issue is becoming more frequent.

   NHTSA complaint #11405400 · source
4. Filed Feb 12, 20216,700 miGABrakesDriver Assistance & Safety TechAcceleration & Cruise Control

   We were traveling on flat, open interstate roadway in rainy weather at night with cruise control set when the vehicle unexpectedly accelerated quickly. I noticed the vehicle felt like it downshifted and felt like it was accelerating hard. I looked at speedometer and speed had increased by more than 5 mph over what cruise was set in a matter of 4 seconds or so. I then applied pressure to brake pedal at which point the vehicle felt like brake system pulsed 4 times, and cruise…

   NHTSA complaint #11395932 · source
5. Filed Jan 13, 20216,000 miWAAcceleration & Cruise Control

   Both rear wheel sensors went out within 2 months of each other. One 6,000 miles, the other 8,000 miles. Both highway driving no rough road

   NHTSA complaint #11387883 · source
6. Filed Nov 24, 202022,800 miWIAcceleration & Cruise Control

   I was driving on the freeway with my cruise control set at 65. The vehicle abruptly started accelerating. Fortunately i had left myself a good distance from the semi in front of me or i would have rammed into the back of it. This was quite unnerving and after braking i received the following error codes: abs, esp, traction control and cruise control.

   NHTSA complaint #11376216 · source
7. Filed Nov 17, 202010,000 miNC1 injuredBrakesFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   This vehicle has had 4 separate wheel sped sensor failures. When each incident occurred, the vehicle will accelerate on its own and at the same time the abs will not allow full braking pressure while underway. You will hear the abs sound like it's sliding on a slippery surface in any condition. As the vehicle accelerates and braking pressure is greatly reduced, it is sometimes necessary to quickly shove the vehicle in neutral to keep from hitting anything ahead. When these…

   NHTSA complaint #11374997 · source
8. Filed Oct 25, 202012,000 miLABrakesDriver Assistance & Safety Tech

   I was driving on an interstate hwy and the abs and esp warning malfunction occured with a visit workshop message. The engine rpm reved up and the vehicle slowed to 40 mph. I was able to get to a safe place. Consultation with a repair facility determined the cause to be the wheel speed sensors on the rear wheels. Further investigation revealed this same thing previously occured with the previous owner with 4000 miles on the vehicle the speed sensors were replaced at factory…

   NHTSA complaint #11366293 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology