Recall 14V764000: 2014–2015 Mercedes-Benz Sprinter 2500, 2014–2015 Mercedes-Benz Sprinter 3500
Updated from NHTSA data · How we count
- Report date
- Dec 1, 2014
- Vehicles affected
- 8,279
- Models
- 2
- Initiated by
- Manufacturer
The problem
Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
The risk
Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
The fix
Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2014 Mercedes-Benz Sprinter 2500
- 2015 Mercedes-Benz Sprinter 2500
- 2014 Mercedes-Benz Sprinter 3500
- 2015 Mercedes-Benz Sprinter 3500
Details
- NHTSA campaign
- 14V764000
- Manufacturer campaign
- 2014120003
- Manufacturer
- Mercedes-Benz USA, LLC - DBA Sprinter
- Owner letters
- Dec 19, 2014
- Components
- Engine and engine cooling:engine:diesel (Engine)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology