Recall 17V093000: 2013–2016 Freightliner Sprinter 2500, 2013–2016 Freightliner Sprinter 3500, 2013–2016 Mercedes-Benz Sprinter 2500 +1 more
Updated from NHTSA data · How we count
- Report date
- Feb 10, 2017
- Vehicles affected
- 15,338
- Models
- 4
- Initiated by
- Manufacturer
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
The risk
If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
The fix
DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2013 Freightliner Sprinter 2500
- 2014 Freightliner Sprinter 2500
- 2015 Freightliner Sprinter 2500
- 2016 Freightliner Sprinter 2500
- 2013 Freightliner Sprinter 3500
- 2014 Freightliner Sprinter 3500
- 2015 Freightliner Sprinter 3500
- 2016 Freightliner Sprinter 3500
- 2013 Mercedes-Benz Sprinter 2500
- 2014 Mercedes-Benz Sprinter 2500
- 2015 Mercedes-Benz Sprinter 2500
- 2016 Mercedes-Benz Sprinter 2500
- 2013 Mercedes-Benz Sprinter 3500
- 2014 Mercedes-Benz Sprinter 3500
- 2015 Mercedes-Benz Sprinter 3500
- 2016 Mercedes-Benz Sprinter 3500
Details
- NHTSA campaign
- 17V093000
- Manufacturer
- Daimler Vans USA, LLC
- Owner letters
- May 26, 2017
- Components
- Air bags (Airbags)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology