Recall 21V042000: 2012–2018 Freightliner Sprinter 3500, 2012–2018 Mercedes-Benz Sprinter 3500
Updated from NHTSA data · How we count
- Report date
- Feb 3, 2021
- Vehicles affected
- 48,667
- Models
- 2
- Initiated by
- ODI
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
The risk
If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
The fix
DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2012 Freightliner Sprinter 3500
- 2013 Freightliner Sprinter 3500
- 2014 Freightliner Sprinter 3500
- 2015 Freightliner Sprinter 3500
- 2016 Freightliner Sprinter 3500
- 2017 Freightliner Sprinter 3500
- 2018 Freightliner Sprinter 3500
- 2012 Mercedes-Benz Sprinter 3500
- 2013 Mercedes-Benz Sprinter 3500
- 2014 Mercedes-Benz Sprinter 3500
- 2015 Mercedes-Benz Sprinter 3500
- 2016 Mercedes-Benz Sprinter 3500
- 2017 Mercedes-Benz Sprinter 3500
- 2018 Mercedes-Benz Sprinter 3500
Details
- NHTSA campaign
- 21V042000
- Manufacturer campaign
- NC3DREZAHA
- Manufacturer
- Daimler Vans USA, LLC
- Owner letters
- Aug 20, 2021
- Components
- Electronic stability control (esc):control module (Driver Assistance & Safety Tech)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology