Recall 16V502000: 2013 Buick Encore, 2011 Buick Regal, 2013–2017 Buick Verano +4 more
Updated from NHTSA data · How we count
- Report date
- Jul 5, 2016
- Vehicles affected
- 8,367
- Models
- 7
- Initiated by
- Manufacturer
The problem
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
The risk
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
The fix
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2013 Buick Encore
- 2011 Buick Regal
- 2013 Buick Verano
- 2014 Buick Verano
- 2016 Buick Verano
- 2017 Buick Verano
- 2011 Chevrolet Cruze
- 2012 Chevrolet Cruze
- 2013 Chevrolet Cruze
- 2014 Chevrolet Cruze
- 2015 Chevrolet Cruze
- 2016 Chevrolet Cruze
- 2010 Chevrolet Equinox
- 2011 Chevrolet Equinox
- 2012 Chevrolet Equinox
- 2013 Chevrolet Equinox
- 2013 Chevrolet Malibu
- 2014 Chevrolet Malibu
- 2015 Chevrolet Malibu
- 2016 Chevrolet Malibu
- 2011 GMC Terrain
- 2012 GMC Terrain
- 2013 GMC Terrain
Details
- NHTSA campaign
- 16V502000
- Manufacturer campaign
- 50490, 50491
- Manufacturer
- General Motors LLC
- Owner letters
- Oct 14, 2016
- Components
- Electrical system:ignition (Electrical System); Power train:automatic transmission:control module (tcm/pcm/tecm) (Transmission & Drivetrain)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology