2012 Chevrolet Cruze problems, complaints & recalls

2012 Chevrolet Cruze recalls (7)

• Recall 16V502000Jul 5, 20168,367 vehicles
  ELECTRICAL SYSTEM:IGNITION · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

  Risk: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

  Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

• Recall 14V300000Jun 6, 201431,520 vehicles
  AIR BAGS

  General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

  Risk: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.

  Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.

• Recall 13V360000Aug 15, 2013292,879 vehicles
  SERVICE BRAKES, HYDRAULIC:POWER ASSIST

  General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.

  Risk: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.

  Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.

• Recall 13V023000Jan 24, 20134,167 vehicles
  AIR BAGS

  General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

  Risk: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.

  Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.

• Recall 12V522000Oct 31, 20122,949 vehicles
  AIR BAGS

  General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

  Risk: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.

  Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.

• Recall 12V288000Jun 22, 2012413,148 vehicles
  ENGINE AND ENGINE COOLING

  General motors (gm) is recalling certain model year 2011 and 2012 chevrolet cruze vehicles manufactured from october 2, 2009, through may 31, 2012. Spilled or dripping oil (such as after an oil change) may collect in the engine shield (bellypan) near hot engine or exhaust system surfaces. As a result, the oil and the engine shield may ignite and burn.

  Risk: Either condition could result in an engine compartment fire, possibly causing injury or death.

  Remedy: Gm will notify owners, and dealers will modify the engine shield to prevent fluid from contacting the shield. Also, on vehicles with a manual transmission, dealers will apply a protective tape to the electronic power steering wire harness. Repairs will be performed free of charge to the owner. The safety recall began on july 10, 2012. Owners may contact the chevrolet owner center at 1-866-694-6546.

• Recall 12V289000Jun 22, 201253,239 vehicles
  FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING

  General motors (gm) is recalling certain model year 2011 and 2012 chevrolet cruze vehicles manufactured from october 2, 2009, through may 14, 2012. Attachment welds for the fuel tank strap secondary brackets may have been omitted.

  Risk: The fuel tank could come loose in a crash, possibly allowing fuel to leak from the tank. A fuel leak in the presence of an ignition source could result in a fire.

  Remedy: Gm will notify owners, and dealers will inspect the vehicle for missing welds. If the vehicle is missing welds, dealers will secure the bracket attachments with fasteners. Repairs will be performed free of charge. The safety recall began on july 9, 2012. Owners may contact the chevrolet owner center at 1-866-694-6546.

NHTSA defect investigations

• RQ13002Opened May 31, 2013Closed Jul 9, 2014led to recall 13V023000

  Air Bag Non-deployment

  General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety …

• AQ12002Opened Oct 15, 2012Closed Oct 20, 2014

  Chapman Chevrolet / Cruze Engine Recall

  NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information…

• PE12010Opened Mar 28, 2012Closed Jul 19, 2012led to recall 12V288000

  Engine compartment fire

  In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or…

NHTSA 5-Star safety ratings

Recent 2012 Chevrolet Cruze complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Aug 31, 2026UTFireEngine

   I was driving and the engine caught on fire. The flames came from the turbo gasket compartment not sure why or how it ignited. Thankfully the damage was not that extensive the car was towed to my residence and it is not drivable it won't start.

   NHTSA complaint #11760905 · source
2. Filed Apr 27, 2026VABrakesEngineTransmission & Drivetrain

   Have called about this starting 2020. Had 137000. Also previous owner since 99000mi. Drive train & Turbo. Brake assist. Oil leaks, shutting off while driving. Now as of Saturday April 25 2026 Car shut off while driving and has been towed to dealership. Car deemed lemon by GM. In 2020 car to have been replaced I have all service contact numbers as well as my receipts. Car is a death trap. Do better Chevrolet & GM

   NHTSA complaint #11734134 · source
3. Filed Apr 23, 202674,522 miFLElectrical SystemTransmission & Drivetrain

   The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving at 40 MPH and accelerating over a speed bump, the key slid out of the ignition switch. An independent mechanic was contacted. The vehicle was taken to the independent mechanic, and it was determined that the ignition switch needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 16V502000 (ELECTRICAL SYSTEM, POWER TRAIN); however, the VIN…

   NHTSA complaint #11733293 · source
4. Filed Mar 30, 2026144,000 miKYEngine

   The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, the engine started overheating, and a coolant leak was discovered. During the failure, the check engine warning light was displayed, and the message "A/C Off Due to High Engine Temp" was displayed even though the A/C was not activated. The temperature gauge was elevated, creating a risk that the engine might stall or catch on fire. The contact referenced NHTSA Campaign…

   NHTSA complaint #11728123 · source
5. Filed Oct 14, 2025WAEngine

   My son just purchased this car and nearly hit 100,000 miles. It started leaking oil in the engine area the valve cover gasket. It's drips all over the car causing it to smoke and smell.

   NHTSA complaint #11693383 · source
6. Filed Sep 6, 2025PAEngine

   Repetitive coolant leak repaired 5+ times over 9 years; incurred costs over $X,XXX. Coolant (toxic) leak causes burn off in the engine compartment and the vapors from this are transferred into the cabin, posing a risk to driver and passenger health.

   NHTSA complaint #11685443 · source
7. Filed Apr 16, 2025ARTransmission & Drivetrain

   Had a 3-5-R wave plate failure. Symptoms started at around 87,000 miles. Bouncing/jerking when put into reverse. 5th gear slams hard into gear when upshifting and downshifting, making it feel like I have been rear ended. Now 3rd gear is starting to shift hard like 5th. Soon I'll have no gears. Car has been both regular and preventative maintained so should not have such a massive failure at under 100k miles. Other vehicles with the same transmission (6t40) have been recalled…

   NHTSA complaint #11655044 · source
8. Filed Apr 11, 2025OHEngine

   I went to take 5 for an oil change , the tech broke my oil cap filter , coolant hose & damage my engine oil cooler . Towed it to progressive Chevrolet . Fleet response is the insurance company for take 5 & they are not taking care of my rental extension while determining if they are at fault with progressive already stated that they were at fault and now they dragging their feet ! Leaving me without a car and I’m in school and so is my son .

   NHTSA complaint #11654069 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology