Chevrolet Cruze problems by model year
Updated from NHTSA data · How we count
NHTSA has 1,130 owner complaints and 26 recalls on file for the Chevrolet Cruze (2011–2019). The 2014 Cruze has the most serious complaints, most often about engine.
- Complaints
- 1,130
- Recalls
- 26
- Model years
- 9
- Worst year
- 2014
Complaints by model year
Newer model years have had less time on the road, so they naturally have fewer complaints. Compare a year against its neighbors rather than against brand-new models.
Worst Chevrolet Cruze years to buy
Ranked by our severity-weighted complaint score (crashes, fires and injuries count extra — how it works).
- 2014 Chevrolet Cruze — 252 complaints, 14 crashes, 8 fires; top problem: Engine
- 2016 Chevrolet Cruze — 138 complaints, 10 crashes, 1 fire; top problem: Engine
- 2013 Chevrolet Cruze — 167 complaints, 8 crashes, 2 fires; top problem: Engine
- 2012 Chevrolet Cruze — 141 complaints, 7 crashes, 2 fires; top problem: Engine
- 2017 Chevrolet Cruze — 135 complaints, 5 crashes, 4 fires; top problem: Engine
Fewest serious complaints among years at least 3 years old: 2019 (20 complaints).
Every Chevrolet Cruze model year
| Year | Complaints | Crashes | Fires | Injuries | Recalls | Top problem |
|---|---|---|---|---|---|---|
| 2019 Cruze | 20 | 3 | 1 | 1 | 2 | Transmission & Drivetrain |
| 2018 Cruze | 79 | 10 | 0 | 6 | 3 | Transmission & Drivetrain |
| 2017 Cruze | 135 | 5 | 4 | 2 | 2 | Engine |
| 2016 Cruze | 138 | 10 | 1 | 8 | 4 | Engine |
| 2015 Cruze | 99 | 9 | 0 | 2 | 4 | Engine |
| 2014 Cruze | 252 | 14 | 8 | 10 | 10 | Engine |
| 2013 Cruze | 167 | 8 | 2 | 3 | 5 | Engine |
| 2012 Cruze | 141 | 7 | 2 | 5 | 7 | Engine |
| 2011 Cruze | 99 | 6 | 3 | 5 | 7 | Engine |
Most common Chevrolet Cruze problem areas (all years)
- Engine573 complaints
- Electrical System216 complaints
- Transmission & Drivetrain197 complaints
- Fuel, Hybrid & EV Propulsion116 complaints
- Brakes88 complaints
- Airbags83 complaints
- Steering76 complaints
- Driver Assistance & Safety Tech67 complaints
- Acceleration & Cruise Control54 complaints
- Visibility & Wipers29 complaints
Complaint trend
Chevrolet Cruze recalls
Risk: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Risk: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Risk: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Risk: A reduction of braking performance can increase the risk of a crash.
Risk: A fuel leak, in the presence of an ignition source, increases the risk of a fire.
Risk: In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.
Risk: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Risk: Without the identification code, the headlights may be improperly aimed during service, reducing nighttime visibility and increasing the risk of a crash.
Risk: An insufficiently torqued bolt may prevent the seat belt from holding the required load in a crash, increasing the risk of injury.
Risk: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.
Risk: If the parking brake bracket separates, the parking brake may not hold the vehicle, increasing the risk of a vehicle roll away and a crash.
Risk: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
Risk: In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.
Risk: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Risk: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Risk: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Risk: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Risk: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
Risk: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Risk: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
Risk: The fuel tank could come loose in a crash, possibly allowing fuel to leak from the tank. A fuel leak in the presence of an ignition source could result in a fire.
Risk: Either condition could result in an engine compartment fire, possibly causing injury or death.
Risk: This could allow the shafts to separate, resulting in the loss of steering. Loss of steering control may increase the risk of a crash.
Risk: The driver may not be able to restart the vehicle and the vehicle could roll away after the driver has exited the vehicle, resulting in a possible crash without prior warning.
Other Chevrolet models
- Chevrolet Silverado 15007,823 complaints
- Chevrolet Malibu4,321 complaints
- Chevrolet Equinox3,815 complaints
- Chevrolet Traverse2,943 complaints
- Chevrolet Tahoe2,333 complaints
- Chevrolet Colorado1,808 complaints
- Chevrolet Suburban1,338 complaints
- Chevrolet Volt1,329 complaints
- Chevrolet Corvette997 complaints
- Chevrolet Silverado 2500978 complaints
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology