2017 Chevrolet Cruze problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 135 complaints with NHTSA about the 2017 Chevrolet Cruze, most often about engine. There are 2 recalls for this model year.

Complaints
135
Recalls
2
Crashes
5
Fires
4
Injuries
2
Median mileage
42,500 mi
at time of problem

Key facts

  • Engine is the most-reported problem area, named in 57 of 135 complaints (42%).
  • Transmission & Drivetrain (27) and electrical system (19) follow.
  • Half of the complaints that list mileage happened before 42,500 mi.
  • Owners reported 5 crashes, 4 fires and 2 injuries.
  • The 2017 Chevrolet Cruze has 2 recalls on file.
  • It ranks 5th of 9 Chevrolet Cruze model years by our severity-weighted complaint score (1st = worst).

2017 Chevrolet Cruze problems by category

  • Engine · 1 crash
    57 complaints
  • 27 complaints
  • Electrical System
    19 complaints
  • Other / Unknown · 2 crashes
    17 complaints
  • Brakes · 1 crash
    16 complaints
  • Body & Structure · 1 crash
    13 complaints
  • Fuel, Hybrid & EV Propulsion
    11 complaints
  • Acceleration & Cruise Control
    8 complaints
  • Lighting
    8 complaints
  • Seats & Seat Belts · 1 crash
    6 complaints
  • Airbags · 1 crash
    5 complaints
  • Driver Assistance & Safety Tech
    4 complaints
  • Steering
    3 complaints
  • Wheels & Tires · 1 crash
    3 complaints
  • Visibility & Wipers
    2 complaints
  • Suspension
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Engine54
Power train26
Electrical system19
Unknown or other17
Service brakes15
Fuel/propulsion system11
Structure:body9
Exterior lighting7

When problems happen (mileage)

5Under 10k1610k–30k1330k–60k1660k–100k6100k–150k150k+
Mileage at the time of the problem, for 2017 Chevrolet Cruze complaints that list mileage.

2017 Chevrolet Cruze recalls (2)

  • Recall 18V304000May 10, 2018111,966 vehicles
    FUEL SYSTEM, GASOLINE

    General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

    Risk: A fuel leak, in the presence of an ignition source, increases the risk of a fire.

    Remedy: GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.

  • Recall 17V057000Jan 26, 201717,197 vehicles
    SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

    General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

    Risk: In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.

    Remedy: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.

NHTSA 5-Star safety ratings

VersionOverallFrontalSideRollover
2017 Chevrolet Cruze 4 DR FWD Early Release★★★★☆★★★★★★★★★☆★★★★☆
2017 Chevrolet Cruze 4 DR FWD Later Release★★★★★★★★★★★★★★☆★★★★☆
2017 Chevrolet Cruze 5 DR FWD Early Release★★★★☆★★★★★★★★★☆★★★★☆
2017 Chevrolet Cruze 5 DR FWD Later Release★★★★★★★★★★★★★★☆★★★★☆

Recent 2017 Chevrolet Cruze complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed May 20, 2026GAEngine
    The engine has excessive blow by from the oil filler cap. Having a misfire on cylinder number 1 and idling rough. There are several threads online concerning this issue being caused by worn pistons and piston rings.
    NHTSA complaint #11739100 · source
  2. Filed May 13, 2026NCEngineOther / Unknown
    Recently my car's check engine light and the message "Service Stabilitrak" started coming up on my car, then my car started shaking while idling. I quickly took the car to my mechanic who assessed it, replaced my spark plugs, which did not solve the issue, and recommended I go to the dealership. In between these appointments my car was consistently shaking while idling and I would have difficulties accelerating especially after coming to a complete stop and often while…
    NHTSA complaint #11737526 · source
  3. Filed May 7, 2026WAAirbags
    My airbag light came on. My vehicle has less than 100K miles on it. I took it to the Chevy Dealership that I purchased it from. The dealership indicated that the passenger side rail air bag is the issue. Apparently, that airbag is no longer available. If I wanted to repair it, they can't, because there is no airbag. As long as the airbag light remains on, NONE of my airbags will deploy. My car is now a useless lemon. I don't feel comfortable driving it in the condition it's…
    NHTSA complaint #11736392 · source
  4. Filed Jan 19, 2026TXBody & StructureVisibility & Wipers
    Paint bubbling and rusting alone the car even though it’s washed and is no where near salt never even been hit there are tons of issues with GM paint yall need to fix these and recall every gm car with this issue and wipers are very rough scratching windshield
    NHTSA complaint #11711931 · source
  5. Filed Jan 5, 2026SCEngineFuel, Hybrid & EV Propulsion
    Car is currently not drivable due to strong smell of gas coming from under the hood. Findings, gas is leaking into the engine and car will not crank. Diagnostic machine indicates poor fuel to fuel injector causing a gas leak within the engine.
    NHTSA complaint #11708707 · source
  6. Filed Nov 18, 2025CAEngineAcceleration & Cruise ControlTransmission & Drivetrain
    My 2017 Chevy Cruze had the throttle body replaced by STG Auto Group in Montclair, CA. A few months after the repair, my car began shaking violently and then shut off in the middle of the street while I was driving on 11/17/2025 This created a serious safety hazard for me and other drivers. When I took the vehicle to a local auto zone once the vehicle turned on , they told me the throttle body “needs cleaning,” but a new throttle body should not get dirty within a few…
    NHTSA complaint #11700010 · source
  7. Filed Nov 17, 2025VATransmission & Drivetrain
    Apparently there is a TSB from GM regarding the end for updated/replacement of parts concerning the hydraulic piping, slave cylinder and accumulator. My clutch became spongy then stuck on the floor. This happened unexpectedly (reservoir full) while driving and almost caused an accident. Apparently GM doesn't take enough accountability to update the failure before or after failure. Reporting this hoping it will eventually force a recall!
    NHTSA complaint #11699905 · source
  8. Filed Oct 4, 2025MDElectrical SystemFuel, Hybrid & EV PropulsionSeats & Seat Belts
    My head lights stopped working except the day time running lights. The high beams don’t work nor the actual head lights. They just went out.
    NHTSA complaint #11691324 · source

Compare the 2017 Chevrolet Cruze with another vehicle →

Other 2017 Chevrolet models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology