Recall 16V644000: 2016 Mazda CX-3, 2013–2016 Mazda CX-5, 2010–2013 Mazda MAZDA3 +2 more
Updated from NHTSA data · How we count
- Report date
- Sep 6, 2016
- Vehicles affected
- 580,455
- Models
- 5
- Initiated by
- Manufacturer
The problem
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
The risk
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
The fix
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2016 Mazda CX-3
- 2013 Mazda CX-5
- 2014 Mazda CX-5
- 2015 Mazda CX-5
- 2016 Mazda CX-5
- 2010 Mazda MAZDA3
- 2011 Mazda MAZDA3
- 2012 Mazda MAZDA3
- 2013 Mazda MAZDA3
- 2012 Mazda MAZDA5
- 2013 Mazda MAZDA5
- 2014 Mazda MAZDA5
- 2015 Mazda MAZDA5
- 2010 Mazda MAZDASPEED3
- 2011 Mazda MAZDASPEED3
- 2012 Mazda MAZDASPEED3
- 2013 Mazda MAZDASPEED3
Details
- NHTSA campaign
- 16V644000
- Manufacturer campaign
- 9916H
- Manufacturer
- Mazda North American Operations
- Owner letters
- Mar 8, 2017
- Components
- Structure:body:hatchback/liftgate (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology