Recall 16V660000: 2009–2012 Audi Q5, 2007–2012 Audi Q7
Updated from NHTSA data · How we count
- Report date
- Sep 13, 2016
- Vehicles affected
- 143,214
- Models
- 2
- Initiated by
- Manufacturer
The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The fix
Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2009 Audi Q5
- 2010 Audi Q5
- 2011 Audi Q5
- 2012 Audi Q5
- 2007 Audi Q7
- 2008 Audi Q7
- 2009 Audi Q7
- 2010 Audi Q7
- 2011 Audi Q7
- 2012 Audi Q7
Details
- NHTSA campaign
- 16V660000
- Manufacturer campaign
- 20W9
- Manufacturer
- Volkswagen Group of America, Inc.
- Owner letters
- Nov 9, 2016
- Components
- Fuel system, gasoline:delivery:fuel pump (Fuel, Hybrid & EV Propulsion)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology