Recall 17V114000: 2015–2017 Mercedes-Benz AMG CLA45, 2017 Mercedes-Benz AMG E43, 2017 Mercedes-Benz C 300 +8 more
Updated from NHTSA data · How we count
- Report date
- Feb 23, 2017
- Vehicles affected
- 307,629
- Models
- 11
- Initiated by
- Manufacturer
The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
The risk
If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
The fix
MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2015 Mercedes-Benz AMG CLA45
- 2016 Mercedes-Benz AMG CLA45
- 2017 Mercedes-Benz AMG CLA45
- 2017 Mercedes-Benz AMG E43
- 2017 Mercedes-Benz C 300
- 2015 Mercedes-Benz C300
- 2016 Mercedes-Benz C300
- 2016 Mercedes-Benz C350E
- 2016 Mercedes-Benz C450
- 2017 Mercedes-Benz C450
- 2015 Mercedes-Benz CLA250
- 2016 Mercedes-Benz CLA250
- 2017 Mercedes-Benz CLA250
- 2017 Mercedes-Benz E300
- 2017 Mercedes-Benz E400
- 2017 Mercedes-Benz GLA 250
- 2016 Mercedes-Benz GLC300
- 2017 Mercedes-Benz GLC300
Details
- NHTSA campaign
- 17V114000
- Manufacturer campaign
- 2017080002
- Manufacturer
- Mercedes-Benz USA, LLC.
- Owner letters
- Aug 31, 2017
- Components
- Electrical system:starter assembly (Electrical System); Engine and engine cooling:engine (Engine)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology