Recall 17V243000: 2017 Mercedes-Benz C 300, 2016 Mercedes-Benz C300
Updated from NHTSA data · How we count
- Report date
- Apr 11, 2017
- Vehicles affected
- 3
- Models
- 2
- Initiated by
- Manufacturer
The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.
The risk
A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.
The fix
MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 17V243000
- Manufacturer
- Mercedes-Benz USA, LLC.
- Owner letters
- Jun 5, 2017
- Components
- Steering:electric power assist system (Steering)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology