Recall 17V298000: 2013–2017 Audi Q5, 2013–2015 Audi Q7
Updated from NHTSA data · How we count
- Report date
- May 3, 2017
- Vehicles affected
- 240,487
- Models
- 2
- Initiated by
- Manufacturer
The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The fix
Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2013 Audi Q5
- 2014 Audi Q5
- 2015 Audi Q5
- 2016 Audi Q5
- 2017 Audi Q5
- 2013 Audi Q7
- 2014 Audi Q7
- 2015 Audi Q7
Details
- NHTSA campaign
- 17V298000
- Manufacturer campaign
- 20Z8
- Manufacturer
- Volkswagen Group of America, Inc.
- Owner letters
- Jul 3, 2017
- Components
- Fuel system, gasoline:delivery:fuel pump (Fuel, Hybrid & EV Propulsion)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology