2015 Audi Q5 problems, complaints & recalls

2015 Audi Q5 recalls (6)

• Recall 18V229000Apr 11, 2018342,867 vehicles
  ENGINE AND ENGINE COOLING:COOLING SYSTEM

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.

  Risk: A blocked pump or a short-circuited pump can increase the risk of a fire.

  Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.

• Recall 17V622000Oct 5, 2017216,913 vehicles
  ELECTRICAL SYSTEM:WIRING

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.

  Risk: The melted wires can increase the risk of a fire.

  Remedy: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.

• Recall 17V298000May 3, 2017240,487 vehicles
  FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.

  Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

  Remedy: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.

• Recall 17V001000Jan 3, 2017234,057 vehicles
  AIR BAGS:SIDE/WINDOW · VISIBILITY:SUN/MOON ROOF ASSEMBLY

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.

  Risk: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

  Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.

• Recall 17V002000Jan 3, 2017342,867 vehicles
  ENGINE AND ENGINE COOLING:COOLING SYSTEM

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.

  Risk: If the coolant pump overheats, it can increase the risk of a fire.

  Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.

• Recall 16V045000Jan 28, 2016734 vehicles
  AIR BAGS:SIDE/WINDOW

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Tiguan vehicles manufactured January 15, 2015, to January 21, 2015, and 2015 Audi Q5 vehicles manufactured January 13, 2015, to February 3, 2015. The affected vehicles are equipped with driver and front seat passenger seat-mounted air bag inflators that may rupture in the event of a crash.

  Risk: In the event of a crash necessitating deployment of a seat-mounted air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

  Remedy: Volkswagen will notify owners, and dealers will replace the side air bag modules, free of charge. The recall began July 7, 2016. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69M1 (for Audi) and 69L9 (for VW).

Recent 2015 Audi Q5 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Sep 10, 2026INEngine

   Ever since I have purchased the vehicle it has consumed alot of engine oil. I have to add engine oil every two months. I have reached out to Audi regarding the issue with no response or help.

   NHTSA complaint #11763272 · source
2. Filed Aug 18, 2026MAOther / Unknown

   Bernardi Audi’s technician confirmed the rear subframe is rotted through (Repair Order #XXX/ Diagnostic Video: [XXX]), making the vehicle unsafe to drive.Given that this structural perforation falls within the window of Audi’s 12-Year Limited Warranty Against Corrosion Perforation, have requested assistance to cover cost from Audi. No responses received to Audi USA from 5 emails sent since XXX. Class Action lawsuit for rotten subframe and danger it creates in process but…

   NHTSA complaint #11757818 · source
3. Filed May 22, 2026WVBody & Structure

   Vehicle failed inspection due to premature rust perforation damage of rear subframe caused by a plastic cover trapping water against the metal. Vehicle otherwise passed inspection.

   NHTSA complaint #11739494 · source
4. Filed Jan 27, 202682,351 miVABody & Structure

   The contact owns a 2015 Audi Q5. The contact stated that the rear subframe was extremely rusted and could not pass a safety inspection. The vehicle was driven to the dealer, but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 82,351.

   NHTSA complaint #11713660 · source
5. Filed Jan 15, 2026MDWheels & Tires

   The contact owns a 2015 Audi Q5 equipped with Firestone Tires, Tire Line: Firehawk A/S, Tire Size: P235/55/R19, DOT Number: 1RBE793E9. The tires were purchased in 2022. While the contact’s wife was driving at an undisclosed speed, there was an abnormal sound coming from the vehicle, and the rear driver’s side tire had a blowout. The contact's wife was able to pull over to the side of the road. The contact was unsure if the tire was replaced or if the vehicle was driven to…

   NHTSA complaint #11711288 · source
6. Filed Dec 17, 2025ILElectrical SystemEngineTransmission & Drivetrain

   1.What component or system failed or malfunctioned, and is it available for inspection upon request? EPC light is on, car stalled on highway towed in Audi Dealership Jan/2023, On August 18, 2025 The vehicle experience catastrophic engine failure, electrical issues, coolant system defects,and currently inoperable and safety risk. 2.How was your safety or safety of others put at risk? vehicle stalled on street potentially public safety risk. 3.Has the problem been reproduced…

   NHTSA complaint #11705718 · source
7. Filed Dec 3, 2025OHEngine

   Engine consumed a quarter of oil every 300 miles. The EPC light and engine light illuminated. The vehicle went into limp mode. I had the vehicle towed to a certified mechanic.Vehicle was inspected by a certified mechanic and will need a new engine. Engine only has 85,000 miles and oil was changed every 5000 miles.

   NHTSA complaint #11702822 · source
8. Filed Nov 25, 2025ALFuel, Hybrid & EV Propulsion

   The cooling system failed without warning! As I’m driving on the highway my vehicle began smoking! I smelled a burnt smell! Upon getting off the highway , I noticed my coolant had leaked almost completely out! I check my vehicle every morning before work as I drive through three counties to get to work and my coolant was full as I had just topped it off that morning! Upon inspection it was found from a local mechanic to be the water pump! My truck was fine last month upon…

   NHTSA complaint #11701580 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology