Recall 18V818000: 2009–2012 Audi Q5, 2007–2012 Audi Q7
Updated from NHTSA data · How we count
- Report date
- Nov 19, 2018
- Vehicles affected
- 5,987
- Models
- 2
- Initiated by
- Manufacturer
The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
The risk
The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
The fix
Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2009 Audi Q5
- 2010 Audi Q5
- 2011 Audi Q5
- 2012 Audi Q5
- 2007 Audi Q7
- 2008 Audi Q7
- 2009 Audi Q7
- 2010 Audi Q7
- 2011 Audi Q7
- 2012 Audi Q7
Details
- NHTSA campaign
- 18V818000
- Manufacturer campaign
- 20BJ
- Manufacturer
- Volkswagen Group of America, Inc.
- Owner letters
- Dec 28, 2018
- Components
- Fuel system, gasoline:delivery:fuel pump (Fuel, Hybrid & EV Propulsion)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology