Recall 18V850000: 2017–2019 Mercedes-Benz AMG C63, 2015–2018 Mercedes-Benz AMG C63S, 2017–2019 Mercedes-Benz C 300 +6 more
Updated from NHTSA data · How we count
- Report date
- Nov 29, 2018
- Vehicles affected
- 6,373
- Models
- 9
- Initiated by
- Manufacturer
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
The risk
A car that cannot be properly steered has an increased risk of a crash.
The fix
MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2017 Mercedes-Benz AMG C63
- 2018 Mercedes-Benz AMG C63
- 2019 Mercedes-Benz AMG C63
- 2015 Mercedes-Benz AMG C63S
- 2018 Mercedes-Benz AMG C63S
- 2017 Mercedes-Benz C 300
- 2018 Mercedes-Benz C 300
- 2019 Mercedes-Benz C 300
- 2015 Mercedes-Benz C300
- 2016 Mercedes-Benz C300
- 2018 Mercedes-Benz C 350 E
- 2019 Mercedes-Benz C 350 E
- 2019 Mercedes-Benz CLS 450
- 2018 Mercedes-Benz E 300
- 2018 Mercedes-Benz E 400
- 2019 Mercedes-Benz E 450
Details
- NHTSA campaign
- 18V850000
- Manufacturer campaign
- 2019080012
- Manufacturer
- Mercedes-Benz USA, LLC.
- Owner letters
- Aug 23, 2019
- Components
- Steering:rack and pinion:rack (Steering)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology