Recall 19V333000: 2014–2018 Ford Transit, 2014–2019 Ram Promaster
Updated from NHTSA data · How we count
- Report date
- Apr 29, 2019
- Vehicles affected
- 544
- Models
- 2
- Initiated by
- Manufacturer
The problem
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
The risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
The fix
New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2014 Ford Transit
- 2015 Ford Transit
- 2016 Ford Transit
- 2017 Ford Transit
- 2018 Ford Transit
- 2014 Ram Promaster
- 2015 Ram Promaster
- 2016 Ram Promaster
- 2017 Ram Promaster
- 2018 Ram Promaster
- 2019 Ram Promaster
Details
- NHTSA campaign
- 19V333000
- Manufacturer campaign
- 18E-076
- Manufacturer
- New England Wheels
- Owner letters
- May 27, 2019
- Components
- Seats (Seats & Seat Belts)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology