Recall 19V435000: 2011–2017 Ford Explorer
Updated from NHTSA data · How we count
- Report date
- Jun 10, 2019
- Vehicles affected
- 1,194,173
- Models
- 1
- Initiated by
- Manufacturer
The problem
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
The risk
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
The fix
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2011 Ford Explorer
- 2012 Ford Explorer
- 2013 Ford Explorer
- 2014 Ford Explorer
- 2015 Ford Explorer
- 2016 Ford Explorer
- 2017 Ford Explorer
Details
- NHTSA campaign
- 19V435000
- Manufacturer campaign
- 19S17
- Manufacturer
- Ford Motor Company
- Owner letters
- Jun 26, 2019
- Components
- Suspension:rear (Suspension)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology