Recall 19V637000: 2019–2020 Jeep Cherokee

Updated from NHTSA data · How we count

Report date
Aug 29, 2019
Vehicles affected
5,294
Models
1
Initiated by
Manufacturer

The problem

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

The risk

A loss of steering control increases the risk of a crash.

The fix

Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
19V637000
Manufacturer campaign
V99
Manufacturer
Chrysler (FCA US LLC)
Owner letters
Oct 24, 2019
Components
Steering:rack and pinion:pinion shaft (Steering); Steering:rack and pinion:rack (Steering)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology