2019 Jeep Cherokee problems, complaints & recalls

2019 Jeep Cherokee recalls (11)

• Recall 26V290000May 7, 202661,711 vehicles
  POWER TRAIN

  Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

  Risk: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

  Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

• Recall 25V011000Apr 29, 202563,130 vehicles
  POWER TRAIN

  Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

  Risk: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

  Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

• Recall 19V637000Aug 29, 20195,294 vehicles
  STEERING:RACK AND PINION:PINION SHAFT · STEERING:RACK AND PINION:RACK

  Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

  Risk: A loss of steering control increases the risk of a crash.

  Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

• Recall 19V449000Jun 13, 201941,169 vehicles
  AIR BAGS

  Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.

  Risk: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.

  Remedy: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.

• Recall 19V248000Mar 28, 2019253 vehicles
  SEATS

  Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.

  Risk: In the event of a crash, the seat may move, increasing the risk of injury.

  Remedy: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.

• Recall 18V917000Dec 20, 201852 vehicles
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

  Risk: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.

  Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.

• Recall 18V739000Oct 19, 201886,053 vehicles
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.

  Risk: A vehicle stall can increase the risk of crash.

  Remedy: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.

• Recall 18V523000Aug 9, 2018154,335 vehicles
  SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

  Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

  Risk: A reduction of braking performance can increase the risk of a crash.

  Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

• Recall 18V524000Aug 9, 201812,779 vehicles
  ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

  Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

  Risk: A vehicle stall can increase the risk of a crash.

  Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

• Recall 18V492000Jul 26, 20185 vehicles
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

  Risk: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

  Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

• Recall 18V344000May 25, 201814 vehicles
  ENGINE AND ENGINE COOLING:ENGINE

  Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.

  Risk: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.

  Remedy: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.

NHTSA 5-Star safety ratings

Recent 2019 Jeep Cherokee complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Oct 7, 2026SDOther / UnknownAcceleration & Cruise ControlTransmission & Drivetrain

   The PTU was fixed due to a recall but I bought this vehicle in August and started complaining before leaving the parking lot of the dealership ship, there is a winding noise as I drive that will go away occasionally but when it's around it causes vibrations in the steering wheel and in the peddles, it has also caused a hard gear shift in the transmission. The dealership mechanic tried to tell me that it's normal by design.

   NHTSA complaint #11769656 · source
2. Filed Oct 6, 2026GAOther / UnknownTransmission & Drivetrain

   My 4wheel drive is no longer working. There is a recall on this issue stating I could lose power causing an accident. My vin number does not show to be defective but the problem is there and needs to be repaired.

   NHTSA complaint #11769424 · source
3. Filed Oct 5, 202688,000 miINTransmission & Drivetrain

   The contact owns a 2019 Jeep Cherokee. The contact stated that while driving 40 MPH, the “Service 4WD” warning light illuminated with an audible alert. The vehicle hesitated while accelerating and rolled after shifting to park(P). The vehicle was taken to the dealer; however, the cause of the failure could not be determined. The manufacturer was notified of the failure by phone. The failure mileage was approximately 88,000.

   NHTSA complaint #11769123 · source
4. Filed Oct 5, 2026FLTransmission & Drivetrain

   The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

   NHTSA complaint #11769078 · source
5. Filed Oct 4, 2026NETransmission & Drivetrain

   My 2019 Jeep Cherokee Trailhawk has developed a severe internal defect in the two-speed Power Transfer Unit (PTU), putting me at imminent risk of the exact safety hazard—unexpected loss of drive power—detailed in NHTSA Recall 26V-290 (FCA Recall 40D). ​On 09/09/2026, Woodhouse Bellevue Jeep officially diagnosed the failure under Repair Order 185030843/2. The dealership's technician explicitly documented that the PTU "has internal damage causing gears to grind and making…

   NHTSA complaint #11768841 · source
6. Filed Sep 30, 2026CATransmission & Drivetrain

   The PTU - received message on dash SVC 4WD - lose of power - grinding noises when speedometer reached 35mph Took to the dealer they confirmed the PTU needed to be replaced immediately but because of demand of this part with other recalls it was back-ordered for at least a month. The SVC 4WD message came on one other time about two years ago but immediately disappeared. Costs out of pocket total $4149.57 for repairs and at this point $2200 in rental car fees

   NHTSA complaint #11768197 · source
7. Filed Sep 30, 2026COTransmission & Drivetrain

   PTU failure which has been confirmed by Jeep Dealership. Stellantis is actively withholding out-of-pocket reimbursements for an acknowledged safety risk because they have failed to release a timely remedy. Issue was identified due to a leak/metal shavings from the PTU

   NHTSA complaint #11768134 · source
8. Filed Sep 30, 2026MAFuel, Hybrid & EV Propulsion

   would like to add to the growing list of frustrated Jeep Cherokee owners requiring an expensive repair for known PTU issues. The "Service 4WD" check light came on 1 year ago (checked by service department 12/2025), finally diagnosed in August 2026 as a failed PTU, with back ordered repair due to rising number of this specific repair/part. There was a recall done on 2015-2019 Jeep Cherokees for this very same issue. Why this safety recall hasn't been extended to post -2019…

   NHTSA complaint #11767972 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology